Trade Compliance Manager

The Opportunity:  

Netflix is one of the world's leading entertainment services with over 247 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. 

As the company continues to rapidly expand across the globe, we are searching for a seasoned Trade Compliance professional to join our Global Ethics & Compliance team as a Manager, Trade Compliance based in Los Angeles. In this role, you will support the business by ensuring Netflix is able to quickly transport a variety of technologies and goods in a manner that is consistent with applicable laws and regulations. Whether it's for a hit Netflix show, movie, global marketing campaign , office location , or next big idea , you will work closely with logistics teams and other stakeholders to navigate the complexities of international trade to make sure everything gets where it needs to be, when it needs to be there . Importantly, you will be responsible for learning from those experiences and continuing to improve our program. You will also be responsible for managing and optimizing import/export training, customs broker management, and international trade regulation guidance to the business (among other things).

The ideal candidate is familiar with EAR, passionate about topics like the best HTS code to use for our Open Connect Appliances , has experience writing a BIS license application, is comfortable explaining OFAC sanctions, and is undaunted by unpredictable twists and turns in the global trade landscape. Being successful in this role will require close collaboration with external vendors as well as cross-functional teams, including Logistics, HR, Tax, Finance, and Legal. We are looking for someone who is intent on making an impact, embracing the Netflix culture , and having a lot of fun with our growing team along the way!

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $140,000 - $650,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here .

Netflix is a unique culture and environment. Learn more here .

Responsibilities:

• Provide practical and actionable guidance on a broad range of global import and export compliance matters, with a focus on supporting content delivery technology at Netflix.
• Support global HTS and ECCN classifications, valuation, and origin determinations for a wide variety of commodities (e.g. network and data center equipment, production and studio assets, office equipment).
• Help develop and deliver impactful training to relevant stakeholders to build awareness of our Trade Compliance program.Manage and optimize relationships with customs brokers and other global Trade Compliance vendors.
• Assess opportunities to enhance efficiencies and optimize workflows.
• Monitor and socialize US and non-US trade policies and guidance that impact Netflix.
• Organize and maintain resources and guidance on international trade policies.
• Effectively present key data points regarding trade operations and compliance performance metrics. 
• Help our team continue building and implementing a cutting edge Trade Compliance program and serve as a subject matter expert for Trade Compliance matters.

The ideal candidate would have:

• 10+ years of work experience in Trade Compliance
• A Bachelor's or Masters degree in international business, public policy, supply chain management, or a related discipline
• International program and project management experience, especially in building or managing new programs
• Experience with global trade management software
• Proficiency with G Suite preferred (Gmail, Calendar, Hangouts Meet; Docs, Sheets, Forms, Slides, Sites, etc.)
• Excellent  written and oral communication skills (ability to tailor messages in a clear and concise manner to both technical and non-technical audiences)
• Superior organizational skills, extraordinary attention to detail, and a mindset that processes can always be improved
• Ability to maintain a positive, constructive attitude in ambiguous situations and to manage complexity and high pressure in a productive manner
• A knack for making Trade Compliance fun and approachable
• Experience in the entertainment industry
• US Customs Broker license