Manager-Tech Project Management

"We Power the Magic!” That’s our motto at Disney Experiences. Our team builds extraordinary immersive digital experiences for the Company’s world-class vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

The team is seeking a highly skilled and motivated individual to become our Manager, Project & Program Management. The ideal candidate will play a key role in leading project health assessment, consolidating timelines and action items, and creating compelling presentations that efficiently communicate project cost and value drivers. This position requires a strong background in Project Management, excellent communication skills, and a confirmed ability to drive successful project outcomes.

What You'll Do:

Tech Project Management - Leadership and Management (30%):

• Lead and support project managers in the delivery of project tasks and technology solutions to meet business expectations, timeline, and budgetary requirements.
• Own and lead cross functional strategic programs and teams that comprise of many components from ideation through implementation.
• Oversee, influence, and mentor team members; shares project experience/knowledge to help build Project Management skills.
• Lead and drive project managers to work closely with cross-functional teams to identify dependencies and optimize project workflows.
• Plan, Schedule, & Drive Project Meetings.
• Partner with Project Managers to develop effective meeting strategies by analyzing project complexities and stakeholder needs to determine appropriate meeting format and key messages.
• Lead meetings with strong facilitation skills, ensuring active participation with clear and precise communication, while detailing thorough post-meeting follow-up on action items.
• Monitor meeting dynamics and address potential conflicts or communication breakdown proactively.
• Implement and enforce collaboration tools and processes to facilitate remote participation and information sharing.

Tech Project Management - Project Documentation and Presentation Production (20%):

• Ensure all risks, action-items, issues, and decisions of all projects are thoroughly documented, consolidated, tracked, and addressed by project managers in a timely manner.
• Develop and maintain multiple project timelines that reflect all phases, tasks, and dependencies to ensure alignments with organizational and program goals and objectives.
• Build impactful presentations that highlight project vital signs and value drivers.
• Clearly communicate project achievements, financial implications, and overall project impact to partners at all levels.
• Use data visualization techniques to present sophisticated information in a clear and concise manner.

Tech Project Management - Project Health Assessment (20%):

• Conduct comprehensive assessments of project health: technical, financial, and operational; identifying potential risks, bottlenecks, and areas for improvement.
• Collaborate with project managers to develop strategies for mitigating project risks and ensuring project success.
• Establish and implement key performance indicators to supervise and measure project progress.
• Evaluate and justify project health assessments with quantifiable data points.

Strategic Integration & Communication (30%):

• Develop effective communication channels with internal and external team members located locally and remotely.
• Act as a liaison between project teams and executive leadership; ensuring visibility and alignment with strategic objectives.
• Organize, prioritize/sequence and communicate portfolio activities across the teams with dedicated focus to ensure everyone is coordinated, organized to anticipate and mitigate risks or challenges.
• Coordinate and facilitate Executive stakeholder, leadership and other Sr team meetings including agenda setting, guest coordination, note taking, follow-ups and next steps.
• Provides clear and concise communication that improves alignment and understanding within a complex stakeholder community.
• Manage the delivery of Town Halls and other similar events.

Required Qualifications & Skills:

• 8 years of experience in managing a team of local and remote project managers to successfully complete delivery of technology projects of all sizes.
• Proven experience in management of multiple and simultaneous projects, with a focus on project finance and health assessment, and timeline consolidation
• Proven experience in managing financial portfolios of multiple projects of all sizes.
• Advanced skillsets in Project Management tools and software, such as MS Planner, MS Project, MS Excel, SmartSheet, and MyPPM; proficient in MS Office suite
• Excellent communication and presentation skills with experience in creating and delivering visually engaging, high-impact presentations to diverse audiences.
• Strong organizational and multitasking abilities
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Demonstrated ability to work collaboratively in a cross-functional team environment.
• Ability to thrive in a dynamic and fast-paced work environment.

Required Education:

• Bachelor's degree in software engineering, Industrial Engineering, Finance, Information Management, or a related field and 8+ years of related work experience
• Or master's degree in Engineering Management, Business Administration, or a related field and 6+ years of related work experience

Preferred Education:

• PMP (Project Management Professional) certification is a plus

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