Manager Of Organizational Development

As the Manager of Organizational Development, you will foster relationships with employees, understand the agency’s culture, oversee and examine the agency’s development policies, and identify issues or weakness points to develop solutions that align with business goals and improve the agency’s performance.

NOTE: This role requires working in our office in Everett WA. at least two days a week, or more if needed. 

1. Facilitate the effective flow of communications, decision making, and initiative implementation. Improve current processes and optimize organizational procedures for efficiency and productivity across the agency.
2. Guide teams and build trusting working relationships across all levels of the organization for increased transparency, efficiency, and responsiveness. Collaborate with agency leaders to develop an understanding of business operations to best anticipate and recommend effective operational strategies.
3. Lead project teams that are focused on delivering measurable results and develop systems for follow-ups on delegated projects. Develop strategies to address gaps and improve organizational performance, ensuring that key initiatives are accomplished across the agency.
4. Develop data collection systems that make time, information, and decision processes more effective. Analyze continuous quality improvement and performance data to evaluate and improve performance results.
5. Work in collaboration with department staff to ensure the organization possesses skills, knowledge, and abilities necessary to advance Organizational Development plans. This includes leadership skills, lean process skills, and Diversity, Equity, Inclusion and Belonging knowledge.
6. Hire employees, develop work schedules and overtime assignments, conduct performance reviews, recommend promotions, and make disciplinary and termination staffing decisions.
7. Perform other duties of a similar nature, as assigned.

Minimum Qualifications

1. 4 years of experience successfully implementing process interventions, lean process improvements, and Organizational Development strategies (a Bachelor’s degree in Organization Leadership, Organizational Psychology, Organization Development, or related field may substitute for 3 years of experience. A Certification related to Organizational Development, e.g.: Lean Six Sigma, TQM, Change Management, or related field may substitute for 1 year of experience.)
2. 3 years of experience coaching, mentoring, or directly leading others in professional roles

 An equivalent combination of education and experience to successfully perform the job duties is also accepted.

Knowledge Requirements

1. Organizational development strategies and principles
2. Leadership and mentorship principles
3. Change management approaches
4. Project management and Agile tools 

Skill Requirements

1. Fostering an inclusive workplace where diversity, equity and inclusion is valued and leveraged to uphold Community Transit’s Core Values and achieve the vision and mission of the organization
2. Effective leadership. Building trust, delegating responsibility, influencing teams, and ensuring alignment with agency goals.
3. Relationship building and strong interpersonal communication
4. Excellent written and verbal communication
5. Customer service and empathetic listening
6. Collaborating cross-functionally
7. Public speaking and presenting
8. Project management and familiarity with Agile tools
9. Time management, organization, and adjusting to changing priorities
10. Using data to drive decision-making
11. Problem solving
12. Process improvement
13. Change management
14. Proficiency with Microsoft Office tools 

Preferred Skills and Knowledge

1. Familiarity with the Total Quality Management (TQM) framework
2. Experience working with people systems, e.g.: Workday, Success Factors, etc.

Working Conditions

100% of your work will be performed in an office environment and requires you to operate standard office equipment and keyboards. You will be required to move throughout and between different office buildings and may need to complete tasks in noisy environments. Hybrid telework is available for most administrative personnel.

Employee Benefits:

Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance. Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency’s deferred compensation plan. In addition to WA Paid Sick Leave, employees in this position, accrue of 24 days of Paid Time off (192 hours) in their first year and ten (10) paid holidays throughout the calendar year. Full list of all benefits and details can be found here.

Application and Selection Process:

• Apply online; only on-line applications accepted.  Application must have a resume, a cover letter, and all supplemental questions answered.
• Applicants who meet minimum requirements may be scheduled for tests and interviews to demonstrate knowledge and skills for the position.
• Applicants for this job may be considered for other openings up to six months after the date this position is filled.

If you have a family member or share the same living quarters of a current Community Transit employee, please let your Human Resources Recruiter know as your eligibility for this position may be affected.

Community Transit provides a tobacco-free & drug-free work environment.

As a recipient of federal funds, Community Transit is an Equal Opportunity Employer & does not unlawfully discriminate on any basis prohibited by Federal, State or Local law. We value and encourage diversity in our workforce. EOE AA M/F/Vet/Disability. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability