Managed Service Provider Account Manager

We effectively complete plans by cross-functionally collaborating with Field Engineering, Apple Professional Services, Apple Financial Services, Apple Business Manager, AppleCare, Technical Integrations, Finance, Sales Operations, Field Marketing, Major Accounts and Channel Sales teams. Through working closely with our MSPs’ leadership team and sales force, we capture their hearts and minds for Apple. We use Apple services development and enablement programs to train and develop partner capabilities. We regularly assess and communicate the strength and efficiency of the partnership. We identify new business opportunities and support them through closure. We make certain that any client issues and/or concerns are raised and addressed. We share status, progress and facilitate sales activity across the MSP and Apple sales teams. In this role, you will: Focus on activating strategic partnerships with Apple Managed Service Providers Build and implement annual joint business plans that are updated quarterly with our MSPs Work with the partners to develop compelling customer offers Develop sales programs that drive seller participation and address MSP profitability Create successful demand generation campaigns to build awareness and pipeline Responsible for running quarterly business reviews Working with Apple leadership to provide quarterly tracking of partner services / Apple demand and pipeline 8-10 yrs leading strategic partnerships with/for a Global MSP, System Integrator, MDM Provider, PC OEM, and/or ISV; developing executive relationship, and collaborating on joint business plans demonstrating key growth levers to accelerate revenue and customer success Ability to proactively build rapport, credibility, influence, and get results throughout an organization at all levels, across many functions in a highly matrixed organization Resourceful, creative and diligent with outstanding communication and organizational skills Ability to think strategically and also implement flawlessly under tight timelines Experience delivering measurable results, and presenting those results to executive leadership