Order Management Specialist

Own customer orders, drive efficiency, and deliver results.

Become a master of order fulfillment:

• Customer Advocate: You're the voice of our customers, building strong relationships and ensuring their needs are met.
• Order Orchestrator: Manage all sales orders in your territory, ensuring accuracy, timelines, and smooth fulfillment.
• Problem Solver: Proactively tackle delivery delays and shipment issues, resolving them with grace and efficiency.
• Information Hub: Provide accurate freight quotes, inventory availability, and order status updates – keep customers informed.
• Team Player: Collaborate seamlessly with internal teams – Sales, Fulfillment, Finance, you're the glue that keeps orders moving.

Thrive in a dynamic environment:

• 3+ years' experience in Sales Support, Account Management, or Order Processing is your foundation.
• Independent: You can manage your workload, take initiative, and solve problems with minimal supervision.
• Collaborator: You build positive relationships, communicate effectively, and actively contribute to team success.
• Fast Learner: New systems and processes? No sweat. You're eager to adapt and excel.
• Tech Savvy: MS Office mastery is a must, and sales or logistics experience is a bonus.
• Communication Ace: Your written and verbal skills are top-notch, informing customers and colleagues clearly.
• Multitasking Master: Prioritization and focus are your superpowers in a fast-paced environment.

Bonus points:

• Bilingual language skills a plus