Luxury Service Advisor

Foreign Cars Charlotte are seeking an Experienced Luxury Service Advisorfor our very busy multi-franchise Service Department.

We are a high-volume, luxury vehicle dealer with a great facility and we need you to help us continue our success and provide our customers with the excellent service they are accustomed to.

Full time employees enjoy great benefits:

~~Salary PLUS commission pay plan for this position

~~Health insurance

~~Dental insurance

~~Paid vacations

~~Closed Sundays and much more.

Requirements

Minimum experience of 2 years of Franchise Advisor experience working at a luxury car dealership.

Preferred 1 year prior experience at a luxury franchise dealership

~~Import franchise experience preferred.

~~Reynolds and Reynolds experience a plus.

~~Excellent interpersonal skills, and be extremely organized.

~~Outgoing and professional.

~~Stable work history.

~~Exceptional CSI track record is required.

~~Must possess strong communication skills to interact with customers, employees and vendors.

~~Ability to listen the needs of the customer, the service(s) desired and clearly explain information on the repair order.

~~Greet customers, schedule service appointments and receive vehicle information.

~~Estimate the cost and time needed to do the repair, taking into account the customer's schedule.

We are an equal opportunity employer.

You must pass a background check and drug screen prior to employment.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Rotating weekends

Shift:

• Day shift

Education:

• High school or equivalent (Required)

Experience:

• Luxury Service Advising: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Charlotte, NC (Required)

Ability to Relocate:

• Charlotte, NC: Relocate before starting work (Required)

Work Location: In person