Logistics Specialist

Operations Specialist, Managed Transportation

Summary

Novapath Supply Chain Systems, Inc. is a global logistics company. We run our business with a deep understanding of the evolving challenges in the supply chain industry. With trusted partners around the globe, a data-driven approach, and a capability-focused engineering and analytics team, our mission is to deliver the highest-quality solution that serves our customer’s supply chain demands.

Job Description

As Operations Specialist, Managed Transportation you will ensure operational excellence through supporting both internal and external customers. You will do this by making appointments for the customer, entering shipment data, and communicating to help resolve issues and ensure on-time departures/arrivals, with a focus on generating revenue as well as maintaining a certain savings goal for the customer. You will also provide excellent customer service to all carriers and customers. This role provides an excellent opportunity to start your career in the Logistics / Supply Chain Industry, with opportunities to grow in Operations, Sales, or Account Management.

Pay & Benefits
Novapath is eagerly searching for the best and the brightest talent in the industry, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), legal insurance, identity theft protection, life insurance, disability, and unlimited paid-time-off (PTO).

Responsibilities in Support of Managed Transportation Services (MTS)

• Manage day-to-day shipping & receiving activity for clients while achieving customer and company goals
• Work with business analytics to make continuous process improvements that help improve the client’s supply chain
• Deliver operational excellence to customers, carriers, and suppliers
• Enter shipment data ensuring a commitment to quality and accuracy
• Answer incoming calls and make outbound calls ensuring outstanding customer service
• Provide timely and accurate shipment information to carriers
• Audit load information for accuracy and completion
• Complete customer, carrier, and supplier requests with a sense of urgency
• Maintain revenue/savings goals both internally and externally
• Assist in the onboarding of new customers

What you need to succeed at Novapath

• Proficient in Microsoft Office (Word, Excel, and Outlook) and strong internet skills
• Effective communication skills, verbal and written
• Strong attention to detail and accuracy
• Ability to prioritize, multitask and manage time effectively
• Proven experience in working in business operations or sales operations
• Strong problem-solving and analytical skills

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to Relocate:

• Greensboro, NC 27405: Relocate before starting work (Required)

Work Location: In person