Become part of a team that champions wellness worldwide. CAPTEK® Softgel International is a global leader in the development and production of high-quality nutraceutical supplements. As a contract manufacturer organization (CMO), we collaborate with innovators from some of the world's most successful brands.
Summary:
Coordinates day to day logistics operations for outbound/inbound shipments to meet customer requirements in shipping and receiving. Ensures customer requirements relating to quality and efficiency are met as pertaining to the specific duties and responsibilities below.
Essential Duties and Responsibilities:
- Review open order report, order tracker log, and identify customer orders ready for shipment.
- Run daily reports, process sales orders, and allocate products to released customer orders.
- Facilitate communication between production, QA, and warehouse to ensure daily shipping goals.
- Create shipping documents (bill of lading, packing list) and specified shipping labels.
- Process and schedule SCT's (internal raw material transfers).
- Maintain daily shipping schedule, communicate with warehouse personnel regarding planned shipments.
- Process shipments via FedEx/UPS as required.
- Review sales orders and shipping documents to ensure accuracy.
- Obtain rates, schedule trucks for pickups and coordinate transportation providers to ensure prompt and proper movement of shipments.
- Answer phone calls and emails from internal and external customers.
- Respond to customer inquiries regarding outbound shipments and/or transactions.
- Communicate with Customer Service Representatives regarding customer orders.
- Respond to customer inquiries and refer to the proper channels.
- Maintain safe and clean work environment by keeping area and workstation neat.
- Perform other related duties as assigned.
Qualifications/Education/Experience:
- High School Diploma or GED equivalent.
- Demonstrate ability to follow instructions.
- Demonstrate good attendance and punctuality.
- Experience with DOT regulations, regulatory filings and export/import transportation preferred.
- Excellent flexibility, strong analytical and interpersonal skills, and the ability to communicate effectively with a wide variety of audiences.
- Ability to plan, organize, prioritize, multi-task, and use time effectively.
- Familiar with ERP (Enterprise resource planning) system (Syspro applications).
- Excellent communication skills. Ability to communicate effectively with various groups, shippers, custom brokers, warehouse personnel, carriers, and others.
- Ability to work independently to solve problems, propose solutions, use good business judgment, take initiative.
- Demonstrate attention to detail. Keep accurate and complete records.
- Provides prompt and courteous customer service, maintains professionalism under pressure.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts, fumes, or airborne particles and risk of electrical shock. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands require sitting for extended periods of time, walking, bending, reaching, carrying, and occasionally lifting and/or moving objects up to 50 pounds. Specific vision abilities required by this job include Close vision, Peripheral vision, and the ability to adjust focus. While performing the duties of this job, the employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.
Thank you for your interest in joining the CAPTEK team. You will be contacted shortly if your application is selected.
Other details
- Pay Type Hourly
- Min Hiring Rate $24.00
- Max Hiring Rate $26.00
- Travel Required No
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