Export Coordinator

Summary/Objective:
An Export Coordinator is responsible for managing all aspects of shipping routes and delivery, specifically regarding customer satisfaction. Responsible for preparing all necessary export documentation required by customs and airline companies as well as coordinating shipment.
ESSENTIAL FUNCTIONS
Responsible for supporting the operation, including, but not limited to the following activities:

• Responses and answers various questions from customers, including regulations, required information, invoices, quotas and etc.
• Contacts the trucking companies to arrange pick-up cargos from customers warehouse or other locations to the company warehouse.
• Responsible for coordinating trucking schedules and make any adjustment as needed.
• Negotiates with shipping lines and truckers to get a better rate.
• Prepares necessary export documentation such as bill of landing, packaging list, invoice and other required documents by Customs, Airline companies and TSA.
• Makes sure that all paperwork is completed in compliance with customs regulations.
• Tracks the shipments.
• E-mails necessary shipping information to the customers and other parties after completing export documentation.
• Maintains and manages customers information in accordance with TSA regulations.
• Issues invoices and mails to the customers.
• Communicates with department manager and other staff to maintain effective workflow.
• Communicates with sales department and customer service department staff to answer customers’ requests and inquiries.
• Work with dispatch. Acquire empty containers and return full containers.
• Check Booking Numbers, Verify with terminal, Steamship Lines, and customers.
• Coordinate with dock to complete loads prior to cutoff.
• Communicate to Dispatch completed loads, claim loads or make appointment for containers return to terminal.
• Provide updates to customers and management.

Required Skills/Abilities:

• 3 to 5+ years' experience with export knowledge
• Ability to work with little supervision and track multiple processes.
• Computer-savvy with Microsoft skills
• Outstanding organizational and coordination abilities
• Excellent communication and interpersonal skills
• Keen on working in a fast-paced environment

AAP/EEO Statement: Quik Pick Express, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.
This commitment extends to all aspects of Quik Pick Express’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.

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