TMSI Logistics has been delivering for Western New York for over 40 years. We are a 3PL providing Inland Transportation Services for Ocean Imports and Exports, TL and LTL Consolidation and Warehousing. We pride ourselves on our can-do attitude and willingness to go above and beyond on each shipment, creating an exceptional experience for our customers and partner carriers.
We are currently looking for an engaging, self-starter to join our Operations Team focused in our Inland Transportation Department. The successful candidate needs to be detail oriented, with a strong background in import/export logistics and container/port operations. This individual should have an innate customer service mindset and a desire to develop existing business relationships.
KEY RESPONSIBILITIES
You will work as part of a team coordinating transportation to ensure prompt and proper movement of freight while maximizing margins, minimizing risks and meeting all delivery parameters.
You will be charged with developing and maintaining customer relationships.
You’ll work directly with customers and carriers negotiating freight rates, sourcing new business and solving issues as they arise.
You will source and qualify new carriers for current and future lanes in an effort to expand our carrier network.
Inputting accurate, time sensitive data into our TMS is required.
QUALIFICATIONS
Proven experience as a dispatcher in a 3PL
Working knowledge of port operations and rail yards
Customer service experience beneficial
Active listener with strong organizational skills
Ability to work with little supervision and track multiple processes
Must have excellent verbal and written skills
Demonstrable record as a creative problem solver
Must exhibit sound judgment and critical thinking with an ability to calmly multitask in a fast paced, ever changing environment
Must be proficient in Microsoft Excel, Outlook and Word.
CTB credential is a plus, as is experience in Rose Rocket TMS
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Transportation planning: 1 year (Required)
Ability to Relocate:
- Buffalo, NY 14227: Relocate before starting work (Required)
Work Location: Hybrid remote in Buffalo, NY 14227