Director, Retail Tech Solutions & Growth

Job Description
In this role, you'll become a trusted advisor to our clients, fostering strong partnerships and driving success for both Epsilon PeopleCloud and your clients. You'll leverage your deep understanding of the retail landscape to uncover their unique needs and challenges. By collaborating with our internal team, you'll craft customized solutions using Epsilon PeopleCloud's powerful technology suite.
What You'll Do:

• Build deep client relationships: Become a trusted advisor, understanding your clients' unique needs and challenges. Collaborate closely with agency partners and internal teams to deliver exceptional service and solutions.
• Champion client success: Develop data-driven roadmaps that ensure client satisfaction, growth, and long-term trust. Leverage Epsilon's industry benchmarks and ROI data to support informed decision-making.
• Be a solutions architect: Creatively tailor Epsilon PeopleCloud solutions to address clients' specific challenges and opportunities. Collaborate with the Epsilon Growth Support team to maximize expertise and ensure successful client interactions.
• Lead and inspire: Provide guidance and support to team members, fostering a collaborative and growth-oriented environment. (While experience is a plus, we value your potential to develop leadership skills.)
• Drive results: Develop and manage a multi-year business plan aligned with client priorities. Actively nurture and close deals, exceeding revenue targets and forecasting commitments.
• Stay ahead of the curve: Continuously learn and adapt to the evolving retail landscape, ensuring strategies remain competitive and impactful.

Who You Are:

• A seasoned professional: You bring 10+ years of experience in sales, marketing, or a related field.
• A client champion: You have a proven track record of building strong client relationships and exceeding expectations. (Experience in client-side sales, Tech Solutions, or marketing is a plus.)
• A strategic thinker: You possess strong business acumen and can translate client objectives into actionable plans utilizing Epsilon PeopleCloud's full potential.
• A team player: You thrive in a collaborative environment, fostering open communication and shared success.
• A data enthusiast: You value data-driven insights and possess a strong understanding of marketing analytics and measurement.
• A skilled negotiator: You can confidently advocate for win-win outcomes in client discussions.
• A tech-savvy marketer: You're proficient in Microsoft Office Suite, Sales Management software (e.g., Salesforce.com), and stay current with marketing technology trends.

Additional Information
About Epsilon
Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit epsilon.com.
When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility

Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
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