NuEra Properties is seeking an experienced Leasing Agent to join our team and play a key roll in leasing our newest Calgary project. This individual will need to be a self-starter capable of managing a busy schedule and dealing with elevated tenant issues.
The Leasing Agent will work along side our leasing manager to lease up a brand-new 264 unit apartment project that opened in February. This is a great opportunity for an individual who wants to advance their career along with a growing business. An ideal candidate will have an ability to prioritize, multitask, think creatively, take initiative, and resolve any apartment issues quickly and effectively. They will also be a people person who connects with customers easily and works well with others.
Job Responsibilities:
Meet with prospective tenants to show suites that fit their needs and budget.
Manage show suites, ensuring they are properly staged during office hours.
Review marketing material
Review and complete lease documents with customers
Complete move in and move out inspections
Monitor rental rates and the rental market. Recommend rent changes, incentives, or new policies based upon market conditions.
follow standard processes, procedures and protocols
Resolve tenant complaints in a timely fashion with a goal of driving tenant retention through a superior level of customer service.
Resolve issues that arise from tenants breaching their contract.
Monitor tenant accounts and ensure arrears are paid in a timely manner.
When required, coordinate after-hours emergencies, including being present on site.
Have a strong knowledge of the Residential Tenancy Act and ensure all communication with staff and tenants is in line with the Residential Tenancy Act.
Other duties as assigned
NuEra Properties offers competitive salaries in addition to benefits, including company-split Extended Health plan.
NuEra Properties is an equal opportunity employer
Job Type: Full-time
Salary: $45,000.00 - $60,000.00 per year
Benefits:
- Health insurance
- Paid time off
Experience level:
- 2 years
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 2 years (Preferred)
Ability to Commute:
- Calgary, AB (Preferred)
Ability to Relocate:
- Calgary, AB: Relocate before starting work (Preferred)
Work Location: In person