Leasing Agent

The Leasing Agent, under the direction of the Community Manager, is a non-supervisory position that leases apartments/units and assist with resident and employee relations. This position performs routine clerical work of average difficulty involving a) taking of initial applications for housing, b) rent collection, c) re-certification of tenants. Models and ensures high performance and customer service delivery consistent with the agency's mission, vision, and values.

This position is non commission based.

Essential Duties and Responsibilities:

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed. These essential functions require presence in the workplace on a regular basis and regular attendance must be maintained.

• Issues lease violations and monitors curb appeal for residents at the assigned developments as directed by the Property Manager.
• Addresses client needs, eligibility, in compliance with Fair Housing Laws and Resident Selection Plan.
• Tours apartments with clients; discuss all benefits of the apartment community and each apartment shown.
• Explains to the client in detail the application procedures and lease contract.
• Assures application is processed in a timely manner through the property supported database.
• Type leases, enter leasing and traffic information on logs.
• Type weekly, monthly and/or special reports as designated by Assistant Community Manager or Community Manager.
• Receives deposit and rent money, record appropriately.
• Welcomes new residents. Assist as necessary to ensure a smooth move-in.
• Processes resident transfers.
• Adheres to all policies and procedures, as well as the names and locations of other Non Profit communities.
• Completes all requests from residents using proper forms and/or software.
• Communicates clearly to the maintenance staff regarding duties and responsibilities.
• Acknowledges and assists residents with a positive and friendly tone.
• Consults with Community/Assistant Manager if a policy exception is needed
• Aids Community/Assistant Manager as directed. Assist in paperwork, touring property, vacancy issues, and policy compliance.
• Assumes responsibilities of the Community/Assistant Manager in their absence.
• Maintains a professional attitude and appearance at all times.
• Performs other related duties as assigned.

Minimum Qualifications:

• High School or GED. Experience in lieu of a degree will be accepted on a one for one basis.
• One (1) year experience in apartment leasing and marketing fundamentals.
• Bilingual in Spanish and English. (preferred)
• Must be willing to work flexible hours/days.
• Must be willing to work weekends.
• Successful completion of a criminal history background check, education, and work history verification, and drug screening test.

Education/Certification Requirement

• Texas Class "C" driver's license at the time of placement and be insurable by the Housing Authority's liability and fleet insurance carrier.
• Professional Leasing Certification & Certified Occupancy Specialist Certification required within one (1) year of employment (depending on availability of training) with no more than three attempts for certification allowed.
• Must have the ability to earn certifications as required by assigned tasks (i.e, Gracehill Training, Fair Housing Certification, etc.)

Working Environment

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computer equipment, telephone, multi-functioning printer. Ability to travel to and from meetings, training sessions or other business related events.

Physical and Mental Requirements

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Other Requirements

• Vision (near, distance)
• Sense of Sound (answering phone, fire alarms, horns)

Assignment Details

Schedule: Monday - Friday 8 a.m. to 5 p.m.; some Saturdays

Location: Varied locations aroundSan Antonio, Texas. During your interview, they will discuss the location you will be assigned to.

Grade/Level: Experienced

Job Status: Non-Exempt - Temp to Hire

EEO Statement

Employees of Labor on Demand Inc. are protected by federal laws, Presidential Executive Orders, and other laws designed to protect employees from discrimination on the basis of race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit-based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.

Employees of Labor on Demand Inc. are also protected against retaliation. Consistent with federal laws, acts of retaliation against an employee who engages in a protected activity whistle blowing, or the exercise of any appeal or grievance right provided by law will not be tolerated. Managers and supervisors of Labor on Demand Inc. are also reminded of their responsibility to prevent, document, and promptly correct harassing conduct in the workplace.