Leasing Agent

We are currently seeking a hands-on, detail- and team-oriented Leasing Consultant with a just-do-it attitude!

Position Summary:

Our new Leasing Consultant will assist the Property Manager in effectively managing the assigned community. In the Property Manager?s absence, the Leasing Consultant will provide support associated with accomplishing community objectives as set forth by the Property Manager and the Company. In addition, the Leasing Consultant is directly responsible for maintaining daily, weekly and monthly reports including accurate reporting of leasing activity, rents and deposits received.

The success of the Company is dependent upon the satisfaction of our residents. Our devoted staff maintains direct involvement in managing each of our properties and tending to their needs.

Job Duties & Responsibilities for a Leasing Consultant:

General:

• Conduct all business in accordance with company policies and procedures. Adheres to Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.

Leasing:

• Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.)
• File and maintain guest cards in accordance with established procedures
• Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.
• Generate work orders and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
• Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis
• Demonstrate community and apartment/model and apply product knowledge to clients? needs by communicating the features and benefits (close the sale)
• Obtain completed applications from prospects and secure deposits in accordance with the company procedures and Fair Housing requirements
• Update availability report, process applications for approval including screening and rental verification; submit processed applications to the Property Manager for final approval. Follow up with applicant regarding status.
• Ensure apartment is rent-ready based on future resident?s move-in date
• Immediately follow-up on prospects that did not close and attempt to close sale; refer as needed to sister communities to meet prospect?s needs
• Secure new residents? signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
• Assist in lease transactions by drafting leases, gathering applicant?s history and credit approvals
• Accept rental payments and post rents to the computer
• Maintain accurate monthly commission sheets on leases, renewals and delinquencies for bonus purposes
• Monitor renewals; distribute and follow-up on renewal notices.
• Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
• Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
• All other job duties as assigned.