Learning & Development Officer (Od Officer)

Salary: $70,662.80 - $92,080.55 Annually
Location : High Point, NC 27260
Job Type: Full-Time
Job Number: 6749
Department: Human Resources
Opening Date: 01/19/2024
Closing Date: Continuous
Job Description
The Organizational Development Officer performs responsible administrative and professional work overseeing the implementation of the City's employee development efforts including career training, facilitation, employee learning/development plans, training record management and career ladder promotions. Work is performed under the general supervision of the Director of Human Resources.
Please submit a cover letter and resume in addition to the application. The position will be open until filled with the first review of applications beginning February 5, 2024.
Essential Tasks

• Identify and assess organization-wide training and development needs.
• Conduct annual Organizational Development Needs Assessments to ensure training needs are met across the city.
• Coordinate with departments to meet training goals and assess specific and customized training and development needs.
• Review employee development data and identify training and organizational development industry trends.
• Design, develop, organize, facilitate, and evaluate in-person training programs.
• Oversee Learning Management System (LMS) educational and compliance/safety planning and training.
• Manage internal career ladder programs for general and administrative functions and new hire testing and promotions, as needed.
• Assist in troubleshooting of employee development-related software.
• Participate in performance management and planning processes.
• Maintain existing training programs and provide improvement solutions.
• Develop and implement in-house programs aimed at developing a skilled workforce.
• Work with community partners to identify collaboration opportunities.
• Develop innovative curriculum to address key workplace needs.
• Ensures all work is OSHA and City Safety Standards compliant.
• Provides regular process and policy improvement recommendations.
• Participates in special projects and other duties as assigned.

Qualifications

• Bachelor's degree in business administration, training and development, communications, or related field.
• At least three (3) years of progressive training and employee development experience.
• Thorough understanding of Title VII, ADA, COBRA, FLSA, Affirmative Action.
• Advanced Microsoft Office capabilities.
• Multimedia presentation experience.
• Candidates invited for interviews will be asked to provide samples of prior work.
• Must possess strong communication skills (verbal and written); should be comfortable working with any level of employee or manager.
• A self-starter with a strong ability to multitask and work on multiple positions at once is a vital part of this role as well as being organized and flexible.
• Ability to think critically and anticipate issues, and proactively suggest short/long-term solutions.

Preferred Skills

• A high degree of initiative, with the ability to work independently.
• Demonstrated experience meeting and exceeding goals in a fast-paced work environment.
• HR-Related Certification (SHRM, HRCI, IPMA) or ability to obtain within 18 months.
• Training-Related Certification (ATD Certification Institute or other national body).
• English and Spanish Language skills.
• Current possession of IPMA-SCP/CP certification or the ability to obtain within 12 months or current possession of SHRM-SCP/CP certification or the ability to obtain within 24 months.

Special Requirements
Physical Requirements
Hearing/Speaking - Expressing and/or receiving information by means of spoken word are both necessary to converse with internal and external customers including co-workers, citizens, and applicants.
Visual Abilities - the ability to perceive via eyesight is required for this position:

• Acuity, far - clarity of vision at 20 feet or more. Must be able to see from a distance when administering and observing employment tests, operating a motor vehicle, or addressing an audience.
• Acuity, near - clarity of vision at 20 inches or less. Must be able to see work-related business documents close at hand.
• Depth perception - Three-dimensional vision and the ability to judge distance and space relationships.
• Field of Vision - the area that can be seen up and down or to the right or left while eyes are focused on one point. Must be able to see a wide span of area.
• Accommodation - Must be able to adjust the eye lens to glance quickly.

Physical Strength - degree of physical demands typically associated with this position include:

• Light Work
  • Exerting up to 50 pounds of force occasionally; and/or
  • Exerting up to 10 pounds of force frequently; and
  • A negligible amount of force constantly to handle or move materials related to the position.

Type of Physical Demands

• Reaching - Extending the hand(s) or arm(s) in any direction.
• Handling - Seizing, holding, grasping, turning, or otherwise working with hand(s).
• Fingering - Picking, pinching or otherwise working with fingers primarily rather than the entire hand or arm.

Mental Activity/Requirements
Reasoning:

• Ability to apply principles of logical thinking combined with knowledge of principles and practices of public personnel and employment laws to work tasks and handle practical situations, comprehend, and respond to a variety of situations in a timely fashion and exercise good judgment.

Mathematics Ability:

• Using arithmetic and/or Statistics: Ability to direct and oversee the use of arithmetic and/or statistics in the preparation of a variety of tests and reports.

Language Ability:

• The ability to speak, read and write the English Language are required for this position.

Environmental Conditions
Physical Surroundings:

• The Human Resources Analyst is subject to working inside or outdoors.

Hazards:

• There are no occupational hazards typically associated with this position.

Machinery/Tools/Work Aids/Other Equipment:

• Equipment regularly associated with office-based work.

Our Commitments
The City of High Point is committed to be an Equal Opportunity Employer which celebrates diversity and seeks to attract and retain the best qualified partners in service to the Citizens of the City of High Point. The City of High Point is an at-will employer and employees may be terminated or may terminate their employment at any time with or without reason for any reason not prohibited by law.
The City of High Point is committed to classifying and compensating its employees fairly and equitably for the work they do weighed with both the internal capabilities and the external market. While the job description is not intended to and does not create a contract of employment, we are excited to use this "living document" as a guide for managing performance and positions to ensure job descriptions are reflective of the current work required by the incumbent or expected by any candidate to whom an offer of employment is extended.
The City of High Point is committed to providing a safe, comfortable working environment to all employees. To that end, we are proud to comply with all Occupational Safety and Health Administration (OSHA) requirements, as well as make reasonable accommodations to candidates and employees as we are able in accordance with the Americans with Disabilities Act (ADA). Candidates selected for employment must undergo (a.) a physical to determine whether they will be able to safely complete the essential functions of the job with or without a reasonable accommodation (b.) a drug screening, in accordance with the City's drug and alcohol policy and (c.) a background screening to determine whether there is any current, pending or previous charge, conviction or other infraction deemed incompatible with service in the capacity for which the candidate is being hired. Successful results from all three of these conditions will result in an offer of employment.
City of High Point - Benefits Overview Statement
The City of High Point offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees.
Access the following link to view City of High Point Benefits and links to Benefit sites:
Benefits Overview
The Benefits Handbook provides a summary of benefits for City of High Point Employees. Benefits Booklet =
01
By completing these supplemental questions, you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to any question. Resumes may be uploaded as a supplement to the online application. Resumes are not accepted in lieu of application and/or the Work History section.

• Yes, I understand
• No, I do not agree

02
Do you have at least a bachelor's degree in Human Resources, Business Administration, or a closely related field?

• Yes
• Yes, I have a bachelor's degree in a closely related field.
• No, I have a bachelor's degree in an unrelated field.
• No, I do not have a bachelor's degree.

03
How many years of experience do you have as OD subject matter expert assessing and evaluating skill gaps and designing programs to close the gaps?

• 2 years, but less than 3
• 3 years, but less than 4
• 4 years, but less than 5
• 5 years or more

04
How many years of working knowledge of Organizational Development practices like change management and process improvement?

• 2 years, but less than 3
• 3 years, but less than 4
• 4 years, but less than 5
• 5 years or more

05
How many years of working knowledge of Organizational Development with identifying and organizations current processes and skills and comparing these to where it wants/needs to be?

• 2 years, but less than 3
• 3 years, but less than 4
• 4 years, but less than 5
• 5 years or more

06
How many years of experience do you have in designing, developing, and delivering training programs for employee competencies?

• 2 years, but less than 3
• 3 years, but less than 4
• 4 years, but less than 5
• 5 years or more

07
How many years of experience do you have in preparing blended courses to enhance professional development efforts for adult learners?

• 2 years, but less than 3
• 3 years, but less than 4
• 4 years, but less than 5
• 5 years or more

08
Do you have a valid North Carolina Driver's License?

• Yes
• No, my license is with another state
• No, my license is expired
• No, I do not have a valid NC Driver's License

Required Question