Laurel Court General Manager

Company Description

Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city's most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V

Job Description

What you will be doing:
Reporting to the Assistant Director of Food & Beverage, responsibilities and essential job functions include but are not limited to the following:

• Ensures optimum performance in each of the above areas
• Supervises, coordinates and directs the prompt, efficient and courteous serving of food and beverages restaurant concepts
• Ensures optimal service is being provided while maximizing profit potential
• Establishes and maintains effective employee relations
• Ensures proper staffing levels are maintained while balancing quality and sales with daily/seasonal staffing demands
• To conduct, under the guidance of the Director of Outlets, such functions as interviewing, hiring, employee orientation, training, on the job performance, coaching, counseling and progressive corrective action if necessary to ensure appropriate staffing and productivity
• Develops formal training program, as well as an annual training calendar, implements on the job training sessions for the restaurant employees, responsible for meeting training goals
• Produces and implements creative promotional programs with their venue with the goal of boosting sales and visibility and develops annual promotions calendar in coordination with the Director of Outlets
• Other duties as assigned
• Manage the day to day function of all restaurant leaders and employees, facilities, sales, and costs - in conjunction with the Laurel Court Chef. Controls and analyzes, on an ongoing basis, the following:
  • Luxury level mixology and wine concepts
  • Quality levels of production
  • Guest Satisfaction Index (GSI)
  • Colleagues Engagement Survey (One Voice)
  • Merchandising and Marketing
  • Operating costs (financials)
  • Sanitation, cleanliness, hygiene (front & back of house)
  • Ensures optimum performance in each of the above areas
  • Supervises, coordinates and directs the prompt, efficient and courteous serving of food and beverages restaurant concepts
• Other duties as assigned
• Salary Range: $83,000 to $110,000 USD Gross per Annual

Your experience and skills include:

• • Degree in Hotel and Restaurant Management preferred, or equivalent operational experience
  • Minimum of 3 years of experience as Department Head, Restaurant Manager or 2 years as General Manager
  • Computer literate in Microsoft Window applications and social media required
  • Strong leadership skills
  • Strong knowledge of food & beverage product and current industry trends 
  • Must have excellent interpersonal and communication skills
  • Solid understanding of Unions or Collective Bargaining Agreements an asset
  • Knowledge of Point of Sales, Birchstreet, ADP are an asset

 Physical Aspects of Position (include but are not limited to): 

• Seated computer work, including constant keyboarding and mousing
• Occasional lifting up to 25lbs

To keep our employees and the general public safe from the threat of COVID-19 and the rise of variants in the community, Fairmont San Francisco has implemented a COVID-19 Vaccination Policy.

Visa Requirements:
Must have proof of eligibility to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Additional Information

All your information will be kept confidential according to EEO guidelines.

Employment Type: ["OTHER"]