L1 Support Specialist

Our client, a leading global ICT service provider, is recruiting for an L1 Support Specialist to join their business in Spain.

Qualifications:

• German + Spanish Language
  

• Official studies Higher degree Administration of computer systems and networks
  

Technical :

• IT Support Experience
  

• Knowledge of networks and communications
  

• Windows Server & UNIX experience ( Commands, Memory, Processes etc.)
  

• Database experience ( Start, Stop, OEM etc.) - Oracle, MongoDB, Sybase
  

• Tools Know-How: Zabbix, Grafana, Kibana, Job Schedulers, Alarms Monitoring, Salesforce, HP-ALM etc.
  

• Shell Scripting ( Basic Debugging skills)
  

• Weblogic server know-how (Thread Dumps, Data Sources etc.)
  

• Error Debugging skills
  

• Communication protocols (RCP, TCP, UDP), HTTPS\u2026
  

• Video protocols (live, vod, dtp, - adaptive streaming)
  

• Good to have : Knowledge Cloud Tech, VmWare, HyperV etc.
  

 Process:

• Incident Management skills.
  

• Critical and Crisis coordination
  

Behavioural:

• Flexible to work on multiple technologies and 24x7.
  

• Excellent ownership skills
  

• Simultaneously works on multiple tasks.
  

• Excellent written, verbal and communication skills.
  

If you know of anyone within your network who may also be interested in this position,would you please forward this \u2018Email & Role\u2019 to them.

Please note:

1. That we do all we can to respond to all applications but if we have not contacted you within 2 days following your application - its likely we have not shortlisted your CV for the position.
   

2. Manning Global cannot consider your application for this role if you are working for the customer we are recruiting for
   

3. If you are working for the client we are representing, but have confirmation you are leaving a permanent or contract position, please discuss this with us, so we can discuss representation with you.
   

4. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the originator of the message. Any views expressed in this message are those of the individual sender.
   

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