Junior Systems Administrator

About Vermont Oxford Network: Vermont Oxford Network (VON) is a nonprofit voluntary collaboration of health care professionals at over 1,400 hospitals and organizations worldwide, working together to ensure that every newborn infant and family achieves their fullest potential. VON member hospitals submit and use VON infant data to identify ways to improve infant care and to drive quality improvement programs. Ranked as one of the best places to work in Vermont by the Best Companies Group, VON values innovation, creativity, and respect for every team member.

Job Summary: The Junior Systems Administrator’s role is to assist in the stable operation of the in-house and cloud-based systems. This includes installing, configuring, maintaining, supporting, and optimizing end-user hardware and software. The Junior Systems Administrator will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion and provide end user training where required.

Responsibilities:

• Manage policies and procedures for network resource administration, appropriate use, and disaster recovery
• Interact with vendors and contractors
• Administer end user workstation hardware, software, and peripheral devices
• Manage Enterprise Software-as-a-Service technologies
• Configure Monitoring and Alerting
• Manage and document asset inventory
• Perform scans, risk assessments and audits
• Monitor and assess network performance and provide network performance
• statistics and reports
• Manage updates to BIOS and firmware, operating systems, and applications
• Administer user accounts, permissions, and access rights.
• Maintain backup and recovery systems
• Understanding of basic scripting to manage infrastructure
• Perform other duties as requested by manager

Position Requirements:

• Technical knowledge of network, desktop, and server operating systems
• Technical knowledge of current systems software, protocols, and standards, including LDAP, DHCP, DNS, HTTPS, TLS, and SMTP
• Experience with database systems
• Familiarity with ticketing systems
• Hands-on hardware troubleshooting experience
• Familiarity with the organization’s goals and objectives
• Ability to conduct research and present ideas
• Highly diligent and self-motivated
• Experience working in a team-oriented, collaborative environment

Technology Knowledge:

• PRTG, Pingdom, PagerDuty, Azure AD, Entra, Exchange, OneDrive, in-house, Active Directory, PowerShell, Azure CLI, Terraform, BASH, VMWare, Windows 10, Windows Server 2019, VMware vSphere, Linux, Microsoft Office365, Microsoft Internet Information Services, Atlassian Confluence, WordPress, Microsoft SQL Server 2019, MySQL

Work Conditions:

• 40 hours per week, this position may require additional time to support
• large projects or year-end related work
• Participate in 24/7 on-call rotation
• Must be flexible as workloads and priorities change periodically
• Ability to work independently and with others (including employees from various departments)

How to Apply: Interested candidates should submit their resume and cover letter to jobs@vtoxford.org by Monday, April 15th, 2024.

Vermont Oxford Network is an equal opportunity employer and encourages candidates from all backgrounds to apply. VON does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other nonmerit factors.

What is listed above is representative of the position's responsibilities but is not meant to be an exhaustive list. Responsibilities may change during employment at the VON’s discretion.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan

Compensation package:

• Yearly bonus

Experience level:

• 1 year

Schedule:

• 8 hour shift

Work Location: Remote