QUALIFICATIONS:
- Associates Degree in Educational Technology courses specializing in computer operation or related field preferred.
- Two (2) plus years of experience in computer networks and systems maintenance, and hardware/software support.
- A+, Linux+, or Cisco Certified Network Associate accreditation advantageous
- Excellent written and verbal communication skills
- Good interpersonal skills
- Proficient in database programming and software installation
- Attention to detail
- Good problem-solving skills
PHYSICAL REQUIREMENTS:
Standing, walking, sitting, lifting, and carrying (up to 20 pounds), reaching, squatting, climbing stairs, kneeling, and moving furniture may be required. The position requires the ability to perceive the nature of the object by the eye and the ability to give and receive information through effective speaking, listening, and writing skills.
JOB SUMMARY:
The IT Technician will work with educational and other school administrators to ensure that the technology program and services meet the educational needs as well as communication needs of the schools and programs. IT Technician will be able to perform on-site technical work to install and maintain computer equipment, network, and software applications throughout the district. Respond to work orders requested by district employees, repair network and computer hardware.
ESSENTIAL FUNCTIONS:
- Assist with installation, troubleshooting, and repair of data communications circuits and equipment for the purpose of maintaining safe and effective district and site operation.
- Conducts fault isolation and repair of work stations throughout the district, including file server disk subsystems, file server computer, and LAN communication hardware for the purpose of maintaining safe and effective district and site operation.
- Diagnose/Repair equipment including personal computers and/or terminals using hardware and software diagnostic tools for the purpose of determining appropriate actions to maintain computer and network operations.
- Diagnose/Repair LAN software programs for the purpose of maintaining safe and effective district and site operations.
- Install/Configure software as needed for the purpose of maintaining safe and effective district and site operation.
- Install/Maintain network cabling and network peripherals through the district for the purpose of maintaining safe and effective district and site operation.
- Installs and upgrades computers and peripherals throughout the district for the purpose of maintaining safe and effective district and site operation including classrooms, library, and computer labs.
- Installs appropriate software/hardware components in the LAN system for the purpose of maintaining safe and effective district and site operation.
- Manages remote and central administrative LAN's adds/deletes users to LAN and emails, IP Technology adds/deletes users for the purpose of maintaining safe and effective district and site operation.
- Relocate computer hardware, peripherals, and equipment as needed for the purpose of maintaining safe and effective district and site operations.
Responsibilities:
- Installing and configuring hardware and software components to ensure usability.
- Troubleshooting hardware and software issues.
- Ensuring electrical safety standards are met.
- Repairing or replacing damaged hardware.
- Upgrading the entire system to enable compatible software on all computers.
- Installing and upgrading anti-virus software to ensure security at the user level.
- Performing tests and evaluations of new software and hardware
- Providing support to users and being the first point of contact for error reporting.
- Establishing good relationships with all departments and colleagues.
- Conducting daily backup operations.
- Managing technical documentation.
- Performs other duties as assigned by the immediate supervisor, superintendent, or designee.
REPORTS TO: Superintendent, Deputy Superintendent, Technology Director
TERMS OF EMPLOYMENT: Contractual with salary and dates to be established by the School Board of Trustees
EVALUATION: The performance of this job will be evaluated in accordance with provisions of the Board's policy on the Evaluation of Professional Personnel.