Address
Form of work
SalaryVacancy Details
Title
IT Systems – Physical Security and Communication Specialist
School/Building
Central Office
Number of Openings
1
URL
N/A
Close Date (11:59 p.m. Central)
Open until filled
Contact
Name
Jason Schmidt
Title
Director of Technology
Email
jason.schmidt@oshkosh.k12.wi.us
Phone
920-424-0395
Position Details
Position Start Date
As soon as possible
Salary/Wage
$50,000 to $65,000
Appointment Type
Full Time
Description
Systems Functions (70%):
1. Take ownership of the systems for:
a. IP Security Cameras and Video Storage/Retrieval
b. Door Access - Cameras and Doors
c. Visitor Security
d. IP Paging
e. Telephony
i. IP phones
ii. Fiber transport
iii. POTS lines
iv. DID trunks
2. Maintain incident management plan to restore normal service operation as quickly as possible and minimize adverse effect on business operations.
3. Lead problem management process to resolve root cause of incident and thus minimize impact and prevent the re-occurrence of incidents.
4. Engagement with Service Operations team to communicate change management processes, project implementation requirements, and maintain continual service improvement feedback records from Service Operations.
Project Functions (25%):
1. Provides functional project support to areas in transition, collects and analyzes data, and prepares project materials
2. Participates in planning implementation tasks, coordinates efforts between departments and provides follows up on projects and major issues.
3. Performs needs and outcomes assessments as needed
4. Assist in administering security projects, undertakings, and initiatives; work with technical leads, sponsors, stakeholders, and administrative staff to make planning assumptions; assisting with identifying project scope, goals and deliverables, resources and timelines.
5. Provide support by tracking milestones and completion of tasks and following-up on outstanding matters.
6. Assist with creating communication plans that detail how and when information will be shared with stakeholders, team members, etc.
General Functions (5%):
1. Stay current in knowledge of state-of-the art technologies, equipment, and Communication system installation and troubleshooting.
2. Stays current on trends and developments in data security technologies.
3. Other duties as assigned.
Qualifications
1. Ability to leverage positive interpersonal skills to develop rapport with all staff groups
2. A minimum of a two-year associate degree in computer technology, security, or related field.
3. Two to three years of project coordination experience, preferably in an information technology environment.
4. Experience in a technology service support environment with service helpdesk background.
5. Experience with developing communication plans and familiarity with change management plans.
6. Experience with organizing and conducting team meetings and facilitating discussions.
7. Ability to create documentation, various status/statistical reports or training materials.
8. Ability to prepare and deliver oral and written presentations; excellent verbal and written communication skills.
9. Ability to use discretion and care when resolving issues.
10. Excellent organization skills; ability to self-direct and effectively manage assignments.
11. Work experience in security hardware and software preferred.
12. Experience in installing and troubleshooting technology using Windows, Mac, iOS, Android, and Chrome operating systems preferred.
13. Available to work overtime when appropriate
14. Such alternatives to the above qualifications as the board may find appropriate and acceptable.
PREFERRED EDUCATION/QUALIFICATIONS:
PREFERRED EDUCATION/QUALIFICATIONS:
1. Demonstrated successful experience with Valcom paging systems
2. Demonstrated successful experience with Genetec access control systems
PHYSICAL REQUIREMENTS:
PHYSICAL REQUIREMENTS:
1. Ability to lift up to 30 pounds
2. Ability to safely use ladders and mechanical lift systems
Candidate Requirements
Additional Requirements
- Resume
- Custom Questions
- Transcripts & Licenses/Certifications
