It Systems Engineer

Funko Overview
Welcome to the Funko-verse, a world built on pure imagination, a land governed by the philosophy that stories matter, a universe comprised of characters from countless fandoms, a galaxy of once upon a times and happily ever afters.

But what does Funko do?
Funko is a purveyor of pop culture and licensed-focused collectibles company. Funko currently holds thousands of lenses and the rights to create tens of thousands of characters – one of the largest portfolios in the pop culture and collectibles industry.  Funko’s Pop! Vinyl is the number one stylized vinyl collectible on the market, selling millions of figures to fans around the world.

The IT Systems Engineer supports Funko’s multi-platform environment by implementing and maintaining an efficient and secure enterprise infrastructure that offers uninterrupted service for our customers. The IT Systems Engineer will support, maintain, and implement infrastructure including server hardware, cloud infrastructure, operating systems, storage hardware/software, messaging, and collaboration hardware/software. In this role the Engineer will monitor systems telemetry/alerting to ensure systems are healthy and available.

What You’ll Do

• Proactively ensure the highest levels of systems and infrastructure availability
• Work closely with employees, vendors, and contractors to implement technology solutions
• Resolve issues by working with cross-departmental teams, customer support, application developers, IT vendors, network and database administrators
• Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related system infrastructure
• Participate in technical research and development to enable continuing innovation within the IT infrastructure
• Create and maintain system documentation and knowledgebase systems
• Analyze cloud-systems and cloud-infrastructure for optimization opportunities and system improvements
• Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values, standards, and procedures
• All system-related duties and responsibilities including testing, debugging, and documentation of system software upgrades and new releases
• Engage in cross-team collaboration with IT Ops Systems Administrators and escalation services for IT Service Desk and other functional teams

What You’ll Bring

• Bachelor’s Degree in Business Administration, Management Information Systems, or related discipline required, or equivalent work experience
• 3 years of practical experience supporting Windows Server in a Hybrid Infrastructure
• 3 years of experience supporting and engineering Active Directory, Azure, and M365
• Familiarity with backup software solutions like Cohesity, Rubrik, Veeam, Druva
• Strong consultative and communication skills, analytical ability, judgment, and the ability to work effectively with other systems technical staff, internal business customers, and external consultants and vendors
• Experience with Endpoint Management and Administration: Tanium, MECM, Intune, etc.
• Good understanding of IT concepts and Agile methodologies
• Working knowledge of TCP/IP, DNS, DHCP, and DFS architecture
• Knowledgeable on the concepts of Information Security and Compliance
• Experience supporting business applications for end-users.
• Experience performing software installations and upgrades on desktops and servers
• Foundational knowledge of IT Infrastructure Library (ITIL) concepts and frameworks required
• Certifications in Cisco, Juniper, HP Compute/Storage solutions, Azure, AWS a plus

Salary Information
The base salary range for this position in the selected city is $90,610 - $110, 500 annually. ​Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

What Funko Offers
Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!

Funko is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Work Environment
The noise level in the work environment is usually moderate. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.