Address
Form of workUnder general supervision, formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable Business Systems and industry requirements. With this knowledge, designs or updates moderately complex information systems that include analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary. Competent to work in some phases of systems analysis and considers the business implications of the application of technology to the current business environment.
The ideal candidate will have experience using analytical skills to seek out, research and evaluate a variety of options to provide clients with high quality, efficient business processes and solutions that promote efficiency and enterprise-wide standardization. Must demonstrate the ability to mediate and bridge the relationship between technical and business stakeholders without compromising the needs of the solution users and the strategic goals of the organization.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Shares knowledge of one or more applications’ capabilities and features for users, owners, and administrators of solutions.
- Keeps abreast of new Tools & Technology and functionalities across the application(s).
- Plans, designs and recommends business processes to improve and support business activities.
- Assists with developing the methods and procedures required to identify whether current business goals and objectives meet organizational needs.
- Facilitates meetings with clients to gather and document requirements and explore potential solutions.
- Analyzes and documents client's business requirements and processes and communicates these requirements by constructing conceptual data and process models, including data dictionaries and volume estimates from organization.
- Collaborates with work teams, departments, system leadership, staff, other IT groups, and technology vendors to define needs and facilitate solutions.
- Provides input into developing and modifying systems to meet client needs and develops business specifications to support these modifications.
- Assists more senior team members in creating test scenarios and test plans to be used in testing the business applications in order to verify that client requirements are incorporated in to the system design.
- Assists in analyzing testing results throughout the project.
- Participates in technical reviews and inspections to verify 'intent of change' is carried out through the entire project.
- Assists in coordinating business analyst tasks on information technology projects, problem tickets and provide support to other team members.
- Provides support, escalation response to production problem issues/errors.
- Assists in providing time estimates for project related tasks.
- Assists senior team members in conducting conference room pilots and demonstrations.
- Demonstrate solutions to client in a workshop setting.
- Occasionally trains end users
- Ensure proper documentation and on-time delivery of all functional artifacts and deliverables.
EDUCATION/EXPERIENCE REQUIRED:
- Associate’s Degree or two (2) years of college required OR five (5) years of practical work experience in the IT Healthcare realm in lieu of college. Demonstrated ability in communications and problem solving with health care clinicians.
- Bachelor’s Degree preferred.
- Three (3) years of applicable work experience required; Preferred technical experience includes strong knowledge of state-of-the-art software engineering approaches in design, build, test, debugging problems, and ongoing technical support, and ability to articulate examples of workflows and processes associated with that experience.
- Experience with the System Development Life Cycle (SDLC).
- Experience documenting business requirements.
- Excellent communication (written and oral) and interpersonal skills.
- Proven ability to work independently and as a team member.
- Ability to be flexible and work analytically in a problem-solving environment.
- Good organizational, multi-tasking, and time-management skills.
- Experience in application programming or application support preferred.
CERTIFICATIONS/LICENSURES REQUIRED:
- Experience/exposure to the Business Analysis Body of Knowledge (BABOK), certification preferred.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a
$6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites
including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and
other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system
now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one
of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the
health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s
major academic medical centers, receiving between $90-$100 million in annual research funding and
remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical
education and training, the health system has trained nearly 40% of physicians currently practicing
in the state and also provides education and training for other health professionals including nurses,
pharmacists, radiology and respiratory technicians. visit HenryFord.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or
making the employee enrollment selection experience easier, it's all about choice. Henry
Ford Health has a new approach for its employee benefits program - My Choice
Rewards. My Choice Rewards is a program as diverse as the people it serves. There are
dozens of options for all of our employees including compensation, benefits, work/life balance
and learning - options that enhance your career and add value to your personal life. As an
employee you are provided access to Retirement Programs, an Employee Assistance Program
(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.
