It Systems Administrator

Responsibilities:

· Be the subject matter expert on the operation and configuration of internal and third-party Information Technology systems.

· Gather business requirements and resources needed by other stakeholders of the operation and determine the best way to configure systems, following the architecture and nomenclature guidelines.

· Supports design, testing and implementation of systems. Maintains systems security access control including granting access with appropriate roles.

· Identify ways to improve or automate processes to keep improving efficiency of the end users.

· Work and communicate with cross functional teams that interact with the products being administered: payroll, operations, finance, HR etc.

· Monitor, triage and reassign maintenance requests.

· Supports the deployment and maintenance of Conference AV, phone, and other related systems.

· Maintains procedures and standards for the orderly flow of data throughout the site network.

· Perform customer support and first level troubleshooting for users of the administered systems.

· Coordinates required work with and assists Corporate service delivery, infrastructure, and specialist teams to deliver project and operational goals.

· All other duties as assigned

Qualifications:

Required Education and Experience:

· High School Diploma or GED required;

· Bachelor’s Degree from an accredited university preferred;

· Degree in Technology Management, Information Systems or related field – preferred

· 4 or more years experience in IT environment, ideally with SaaS products

Skills and Knowledge Required:

· Strong logic and analytical skills.

· Very comfortable with technology, able to discover your way through complex products and leverage functionalities to their fullest.

· Full proficiency in Microsoft Office products.

· Excellent written and verbal communication skills.

· Ability to organize and prioritize dynamic workloads.

· Impeccable attention to detail.

· Experience communicating with people from multiple backgrounds.

· Comfortable in cross functional team environments.

· Proficiency with using a touchscreen smartphone (Android preferred but not required).

· Travel up to 20% of the time.

Physical Requirements:

· Regularly required to stand; walk; use hands to manipulate; handle or feel; reach with hands or arms; and talk or hear;

· Frequently required to sit;

· Occasionally required to climb or balance; stoop; kneel; crouch; or crawl and smell;

· Occasionally required to lift up to 45 pounds

· Remaining work is accomplished in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as pursuant to the Americans with Disability Act