Systems Administrator

PURPOSE

The purpose of this position is to install, support and maintain the enterprise server environment. The Systems Administrator will perform tasks that include but are not limited to user security, new server installations, data backups, performance monitoring, troubleshooting, preventative maintenance, and system updates.

ESSENTIAL JOB FUNCTIONS AND DUTIES

• Oversees administration of Windows Server and Windows Active Directory users accounts and access permissions
• Group Policy Design, and Administration
• Installs, configures and supports all of the following technologies:

1. 1. Virtualization and Storage Technologies (VMware, Tegile, EMC)
   2. Citrix XenApp 6.5+ Server, Netscaler and Citrix Access Gateway
   3. Microsoft Exchange, Office 365
   4. Microsoft SQL server 2005, through current versions
   5. Dell, IBM or Client Bladecenter

• Maintains and manage DNS, DHCP, WINS, SNMP and NTP in a Windows environment
• Performs analysis, resolution and identify root cause of issues
• Analyzes system logs and utilize monitoring tools to identify potential issues with computing systems
• Performs monthly administration of security patching for servers and end user systems using WSUS
• Guides provisioning, installation, configuration, operation, and maintenance of systems hardware, software, and related infrastructure
• Works cooperatively with others on a team to share information, resolve conflicts and make decisions in all aspects of information technology and/or network operations
• Creates and maintain documentation of hardware/software, application, processes, and other related information
• Acts as the focal point for maintaining enterprise network and server security against attacks from outside agencies as well as from Virus attack
• Responds to end-user inquiries on the telephone, and via email
• Plans network and server upgrades in time windows that least impact production
• Communicates with vendors regarding application bugs and planned implementation schedules of application updates
• Sets goals and achieve measurable results
• Contributes ideas to plans and achieving department goals
• Performs other duties as assigned within the scope of responsibilities and requirements of the job
• Performs Essential Job Functions and Duties with or without reasonable accommodation

ESSENTIAL QUALIFICATIONS

Years of Experience and Knowledge

• 5 ~ 7 years of direct experience in an IT environment
• Working knowledge and experience in Bladecenters (Cisco, Dell, Client or IBM)
• In depth knowledge of administration of Windows Server and Windows Active Directory (100+ Servers)
• Thorough understanding of Virtualization and storage technologies (VMware, EMC, Tegile)
• Citrix XenApp Server, Netscaler or Citrix Access Gateway (Installation, Migration and Troubleshooting)
• Microsoft Exchange or Office 365 (600+ Users)
• Security/patching with WSUS or other third party packages
• Disaster recovery planning and testing
• Knowledge of SAN and network topologies (FC and OSI model)
• Experience maintaining and managing DNS, DHCP, WINS, SNMP and NTP
• Technical knowledge of networking concepts TCP/IP, VPN, VLAN and VOIP qos
• Knowledge of LAN/WAN environments, switches, firewalls, routers and wireless access points
• Possess knowledge in the following network concepts and technologies:
• LAN/WAN, TCP/IP, VLAN, VPN and the OSI Model
• Switches, firewalls, router and wireless access points (Cisco, Fortinet)
• MPLS (BGP & OSPF protocol)
• Knowledge in the Healthcare industry a plus

Education, Licenses, and Certifications

• Bachelor's degree in Computer Science or related field or equivalent work experience required
• Certification in MCSE or other certifications focusing on Windows infrastructure, design and maintenance
• Preferred: Valid, unrestricted state driver s license
• Preferred: Personal vehicle, valid registration, and current insurance

Skills and Abilities

• Intermediate level Microsoft Office skills (PowerPoint, Word, Outlook)
• Intermediate level Microsoft Excel skills
• Ability to work in cramped quarters and awkward positions; ability to lift and carry equipment and materials weighing up to 100 lbs.
• 15% ~ 25% travel
• Participate in an on-call rotation