Integris is a leading IT solutions provider, offering high-touch services that clients love. Our team of highly experienced local professionals delivers best-in-class solutions, including dedicated vCIOs, specialized security and compliance advisory services, and a 24/7 help desk. As we rapidly expand across the country, both organically and through partnerships with like-minded managed IT service providers (MSPs), we remain committed to identifying the best talent available to play a crucial role in transforming IT services for our clients.
What you'll do as an IT Support Technician:
- Making the customer your top priority at all times, you will provide exceptional service according to technical requests.
- Provide technical support across a wide variety of operating systems and devices.
- Escalate customer support to the necessary leadership as needed.
- Collaborate with other IT team members to provide best-in-class service.
- Some after-hours work is required for this position.
What skills you'll need:
- You must complete and maintain a current A+ and a Security+ certification within 120 days of your start date.
- Ideally, you have at least 1 year of information technology experience.
- You also have excellent communication skills.
Working Conditions
This position involves mostly home-office work and occasional travel for onsite support, training, and team meetings. Some after-business hours will be required, as well as the use of a personal vehicle for job-related travel with mileage reimbursement.
- Medical, Dental, and Vision Insurance
- 401K Retirement Plan
- Minimum 4 Weeks of Paid Time Off (PTO)
- Birthday PTO
- Paid Holidays
- Paid Time Off for Volunteering
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- Supplemental Insurance
- Employee Assistance Program
Join us in shaping the future of IT services while making a positive impact on our clients and communities.
Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.