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Form of workJob Description
Contract - To - Hire / Onsite Role / 22-25hr / IT Support Specialist
Responsibilities
- Serve as the primary person responsible for triaging, solving, and documenting IT support requests for technical and non-technical users.
- Install, configure, upgrade, and maintain computer hardware, software, systems, networks, printers and scanners.
- Handle access requests and maintain user accounts.
- Assist in installation of new equipment.
- Monitor and maintain computer systems and networks.
- Maintain an up-to-date and accurate hardware and software inventory.
- Respond in a timely manner to service issues and requests.
- Help test and deploy new technologies.
- Travel as needed to client locations for IT hardware installation and support.
Qualifucations
- Prior experience in a technology support role, with a functional knowledge of Microsoft Windows, Internet browsers and plugins, Microsoft Office Suite, Adobe, and virus and system health monitoring and remediation.
- Basic knowledge and understanding of Windows Active Directory, NTFS permissions, Microsoft Exchange, networking concepts, and VOIP systems.
Top Prospect Group founders and management team offer more than 25 years
of experience in Information Technology and Creative Staffing. Our fundamental goal is to build successful relationships resulting in accurate job and prospect representations. Top Prospect Group meets with those we work with face-to-face to garner a better understanding of candidate or client requirements. By leveraging our experience and market insight, we are then able to provide a more consistent recruitment process.
of experience in Information Technology and Creative Staffing. Our fundamental goal is to build successful relationships resulting in accurate job and prospect representations. Top Prospect Group meets with those we work with face-to-face to garner a better understanding of candidate or client requirements. By leveraging our experience and market insight, we are then able to provide a more consistent recruitment process.
