It Support Specialist I

Are you a cool and collected problem solver with expertise in computer hardware, software, and/or a wide range of technology? Stillwater is seeking a detail-oriented IT Support Specialist to focus on keeping our tech running smoothly in our fun, energetic, fast paced, and highly rewarding environment. The right candidate will be proficient or eager to learn troubleshooting, research, repair, installation, and provisioning of hardware and software both on and off site for residential and commercial properties. You’ll report to and partner with our IT Director but you should be a self-starter that is comfortable taking the lead and working solo.

Responsibilities include:

· Provide technical support in-person and remotely to non-technical personnel.

· Install, configure, and maintain company personnel technological devices and systems.

· Ability to troubleshoot Printers, Scanners, PCs, Phones, and other normal business technology.

· Curiosity to dive into GPS, auto tech, drones, IoT, automation or other interesting technologies.

· Provision, troubleshoot, and maintain data networks, security systems, and A/V ecosystems.

· Evaluating and recommending purchases of equipment, software, and solutions.

· Other tasks and duties as may be assigned from time to time.

· Associates degree in a computer-related field and/or two years of technical experience.

· Functional knowledge of both Microsoft and Apple ecosystems.

· Valid driver’s license.

· Ability to pass a pre-employment drug screen and background investigation.

· Excellent communicator and collaborative team player.

· Excitement for and willingness to travel domestically and internationally.

· Motivated to be the best, push yourself, and grow.