It Support

We are seeking a skilled IT Support to join our dynamic team. The successful candidate will provide technical assistance and support to our clients and internal teams.

Key Responsibilities:

• End-User Support:

- Provide first-line technical support to employees regarding hardware, software, network, and other IT-related issues.

- Diagnose and resolve technical problems on desktops, laptops, mobile devices, and peripherals.

- Install, configure, and troubleshoot software applications and operating systems. - Collaborate with other IT teams to escalate and resolve complex technical issues.

• Administrative:

- Purchase hardware

- Contact IT suppliers

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• Proficiency in troubleshooting hardware, software, and network issues.
• Strong problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team-oriented, collaborative environment.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Experience level:

• 3 years

Schedule:

• Monday to Friday

Application Question(s):

• What is your salary expectation?

Work Location: In person