It Specialist

Come, Grow with Assured Allies!

Are you a smart, curious, nimble, relentless leader and quick learner enough to tackle one of society’s largest emerging problems?

If you answer yes to all of the above, we might have one of the most interesting IT Specialist positions out there for you.

At Assured Allies we are reinventing successful aging by working with many of the largest insurance carriers and their policyholders to introduce game-changing wellness and financial products.
We're looking for an IT Specialist who thrives on learning and making a tangible societal impact. If you're passionate about leveraging technology to improve lives, we want to meet you!

responsibilities:

• Managing all IT equipment functionality and providing support to Assured Allies employees, from purchases to installations, troubleshooting, and ongoing assistance.
• Ensuring compliance with SOC2 and HIPAA regulations through internal IT controls and software management.
• Overseeing Assured Allies' third-party cloud IT infrastructure, including Google Workspace, Confluence, Slack, and more.
• Managing users and privileges across various online Infrastructure as a Service (IAAS) platforms such as AWS and our softphone system.
• Managing ad supporting users utilizing our Salesforce platform.
• Providing daily help desk support to the team.

Requirements:

• 3+ years of experience as an IT or system administrator.
• Familiarity with enterprise computer management software such as JAMF or similar.
• Experience managing Google Workspace, Atlassian Confluence and Jira, Slack, and other Software as a Service (SAAS) infrastructure.
• Proficiency in AWS user management, with experience in softphone applications being an advantage.
• A track record of working effectively within cross-functional teams.
• Excellent written and verbal communication skills.

This position is based at our Needham, MA office and operates within a hybrid environment, requiring on-site presence three days per week.
Assured Allies is proud to be an Equal Opportunity Employer and considers applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws.

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