The Program/Project Manager role is responsible for budgeting, planning, executing on and communication for strategic IT programs and initiatives that support the enterprise. This role will provide strong leadership and communication to get a project completed; working across departments to ensure their needs and wants are included within the confines of the project and budgetary restrictions. This role will be strategic to driving SSS’s strategic IT roadmap over the next 2-3 years.
- Provide expertise and strategic partnership to the organization on business process and technology opportunities.
- Work to develop robust IT Strategies and Roadmaps to deliver value to the organization.
- Work with IT and business stakeholders to turn roadmaps and strategies into an integrated IT portfolio of projects.
- This will include:
- Solution Research/Identification
- Project Delivery Approach and Cost Estimation
- Benefits Case Development
- Presentation to Senior Management
- Own overall project delivery for key projects in the IT portfolio.
- This will include:
- Project Requirements and Scoping
- Vendor/Partner Management for identifying and onboarding project resources.
- Project Planning and Organization
- Overall Project Governance and Execution Oversight
- Serve in key project execution roles as needed (Project Management, Solution/Functional Architect, Quality Assurance, etc.)
- Partner with Finance on business-led process initiatives, providing expertise and guidance for technology enablers.
- Serve as key “Point of Contact” for any IT Operational issues/escalations, working with IT support teams/partners for effective delivery.
- Manage intake and prioritization of IT system enhancements, and work with IT support partners to drive delivery of the prioritized enhancements.
- Excellent interpersonal and negotiation skills with a proven ability to create and maintain positive working relationships with
vendors, suppliers, shippers, and customers. - Experience must include change-mgt, leading communication, project strategy, etc.
- Must have systems implementation experience (ERP, CRM, Inventory, or similar).
- Min/Proven 5-7 years of experience as a Project and or Program Manager.
- Must have excellent written/verbal communication skills.
- Excellent organizational skills and attention to detail.
- Thorough understanding of company products and logistics.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite, as well as company ERP and inventory database software.
- Ability to exercise professional influence with tact and ethics when dealing with vendors, co-workers, and customers.
- BS or MS in Computer Science, Business Administration/Finance, or a related field.
- At least 10 years overall experience in either an IT or consulting organization.
- Experience within Finance a plus.
- Experience in the Consumer Products industry a plus.
- 5 years of implementation and configuration experience on the ERP platform, with a focus on the Financial and Controlling modules.
- Project management and its processes (Agile / Scrum / DevOps experience a plus).
- Strong analytical and problem-solving skills, with the ability to seek alternatives, new ideas, and/or approaches to problems, and develop and implement solutions.
- Strong organizational skills with the ability to effectively prioritize multiple tasks and meet agreed-on deadlines.
- Proven leadership ability with strong interpersonal and communication skills; capable of working effectively with all levels of business and technical management as well as subject matter resources.
- Self-directed and motivated to lead and manage a full portfolio of IT deliveries in a fast-paced environment.