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Form of workJob Description
Description
Comprehensive responsibility to support the TCloud program management functions with direct responsibilities in managing the Operations and Maintenance team and day to day TCloud environment support. This is a Sr. Management role responsible to the Deputy Program manager, for day-to-day operations execution of the Department of Treasury customer’s workloads.
Responsibilities:
- Manage the Operations and Maintenance Team. This includes cost control, hiring, day to day managements, Subcontractor staffing management and technical knowledge of the operational environment.
- Maintain strong technical oversight of the Cloud environments and Cloud Services Lifecycles.
- Develop strong relationships with customers to understand their needs, to anticipate obstacles to success, and to advocate internally on their behalf.
- Manage team to execute in a quality manner as defined by the Operational SLAs and RTM lines items.
- Regularly track projects, Upgrades, migration changes, patching and all other Operational and Maintenance scheduled tasks.
- Create data and deliverables to ensure quality and adherence to internal and government standards
- Work with recruiters and program personnel for requisitions development, management and interview coordination and skills verification.
- Oversee staffing process, working with multiple stakeholders to ensure sufficient candidates are identified, vetted, and onboarded efficiently.
- Provide a deep knowledge of the environments managed and the Cloud Service Providers (CSP) utilized.
- Provide weekly and monthly metrics for reporting to senior management and customers using MS Excel and other tools.
- Develop and continuously enhance processes to improve and optimize process efficiency and maximize throughput.
- Execute rapid restoration of service where needed and provide both initial and final after-action reports toward the Continual Improvement Process
- Support Task Order creation and process execution
- Other duties as assigned.
Qualifications
Required:
- Strong Cloud experience with direct experience with multi-CSP technologies, cloud Migrations, allocations and knowledge of Cloud Provider and Managed services methodologies
- Experience running an Operations and Maintenance organization with critical uptime requirements and multi-cloud technologies.
- Oversee recruitment process including sourcing, vetting, training and placement of staffing
- Participate in on-boarding and off-boarding of O&M team members, coordinating start dates, crossovers, security briefings, departure dates, departure paperwork etc.
- Must be able to obtain a Secret clearance
- Cloud Certifications (AWS, Azure)
Additional requirements:
- 14+ Years of job-related experience and relevant Bachelor's Degree
- Cloud certifications a plus (Oracle, Google)
- ITIL Foundations (V3/V4)
Target salary range: $175,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Overview
SAIC® is a premier Fortune 500® technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
