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Form of workJob Description
Our client, a Japanese translation device and software manufacturer is searching for a Japanese Bilingual IT Operation manager.
Title: Japanese Bilingual IT Operation manager
Industry: Electronics
Type: Full Time Direct Hire Exempt
Location: Remote
Salary: 100K
QUALIFICATIONS:
- Understanding of device software (e.g., Android), networks, and security (a plus).
- Deep Troubleshooting Knowledge: device, Wi-Fi, and networks.
- Experienced customer support at IT industry
- Strong proficiency in both spoken and written Japanese and English.
JOB DUTIES:
- Liaison between Dev. team in Japan and Sales team in US
- Customer Success-Understand their needs, troubleshoot any issues, and guide them toward successful product adoption
- Optimize efficiency to support the sales team in achieving targets.
- Tracking product feature requests and development progress
- Correspondence technical questions/issues raised by Customer Support team.
- Assist customers with security-related inquiries
- Prepare Manuals and Sales materials
- Update user manuals, technical documentation, and sales collateral.
- New product launch support
***Please submit your application with a 1–2 page resume. Only qualified applicants will be contacted***
We are a Talent Acquisition/People Operation (HR) group that connects people to careers and professional growth. Would you like to look for a new job opening to expand your career path or a new applicant for your opening position? Then you are in the right place to start!
TOP Group has grown from a single office in New York in 1992, to one of the global leaders in Japanese-related talent solutions today.
As one of the first Japanese staffing agencies in the U.S., we started our focus in Finance but quickly expanded to other industries such as Technology, Freight Forwarding, Trading, and Manufacturing.
We have offices in New York - Head Quarters, San Francisco, Los Angeles, and Houston.
We have been expanding to Mexico to assist the Japanese corporations and become the #1 Japanese Recruiting Agency in Central America.
Our Industries include:
● IT/Innovation
● Manufacturing
● Trading
● Logistics
● Engineering
● Oil & Gas
● CPA/Accounting
● Finance/Bank
● Entertainment
If you are open to new job opportunities or interested in developing your career path, please follow our page, and let’s connect! You are more than welcome to InMail recruiters below. Unsure of which office to connect to? No worries! We will direct you to the nearest office for your desired location.
For more information, please visit our website. http://top-us.com
TOP Group has grown from a single office in New York in 1992, to one of the global leaders in Japanese-related talent solutions today.
As one of the first Japanese staffing agencies in the U.S., we started our focus in Finance but quickly expanded to other industries such as Technology, Freight Forwarding, Trading, and Manufacturing.
We have offices in New York - Head Quarters, San Francisco, Los Angeles, and Houston.
We have been expanding to Mexico to assist the Japanese corporations and become the #1 Japanese Recruiting Agency in Central America.
Our Industries include:
● IT/Innovation
● Manufacturing
● Trading
● Logistics
● Engineering
● Oil & Gas
● CPA/Accounting
● Finance/Bank
● Entertainment
If you are open to new job opportunities or interested in developing your career path, please follow our page, and let’s connect! You are more than welcome to InMail recruiters below. Unsure of which office to connect to? No worries! We will direct you to the nearest office for your desired location.
For more information, please visit our website. http://top-us.com
