Role: IT Operations Manager
Job Type: Remote
Job Type: W2 Only
Short brief -We are looking for an IT Operations Manager to oversee our client's company’s hardware, software, and computer networks.IT Operations Manager responsibilities include monitoring network infrastructure and resolving system issues. You need to have experience with IT performance management, network administration and system security. If you’re also familiar with data protection regulations and able to switch between multiple projects in real-time. Ultimately, you’ll ensure our client’s IT systems are secure, consistent, and reliable.
Responsibilities
- Maintain and optimize local company networks and servers,
- Be responsible for device and password management.
- Oversee data backup and system security operations (e.g. user authorization, firewalls)
- Manage installations, upgrades and configurations of hardware and software.
- Assess system performance and recommend improvements.
- Resolve issues escalated by technicians and engineers.
- Ensure data is handled, transferred, or processed according to legal and company guidelines.
- Provide support and guidance to stakeholders via help desk.
- Control costs and budgets regarding IT systems
- Manage contracts with multiple vendors and maintain & document software licenses.
- Develop IT policies and practices.
Requirements and skills
- Proven experience as IT Operations Manager
- Experience with system installation, configuration, and analysis
- Thorough knowledge of networks and cloud computing
- Knowledge of data protection operations and legislation/Compliance (e.g. GDPR, CCPA)
- Leadership and organizational skills
- Ability to manage multiple projects.
- Outstanding communication skills
- Problem-solving aptitude
- Maintaining documentation and reporting
- BS/MS in Computer Science/Engineering or IT systems Engineering or relevant field.
Benefits
- 401K contribution
- Health Insurance
- Dental
- Vision
- Paid Time-off
Job Types: Full-time, Contract
Pay: $100,000.00 - $105,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: Remote