It + Office Admin Intern (In Office In Chicago)

REPORTS TO:  People Operations Manager

 Responsibilities 

    IT

• Providing technical support to employees 
• LIaising with our Managed Services Provider to assist with the installation, configuration, and maintenance of hardware and software.
• Troubleshooting technical issues and providing solutions.
• Assisting with network and system administration tasks.
• Assisting with IT projects, such as software deployments or hardware upgrades.
• Documenting IT processes and procedures.

   Office Admin

• Assist the Operations team with office maintenance, which includes keeping common areas tidy, ensuring a fully stocked 
• Ordering office supplies 

   Qualifications:

• Pursuing a degree in information technology, computer science, or a related field.
• Strong problem-solving skills and attention to detail.
• Enthusiastic about the opportunity for hands-on learning as our only in-house IT person
• Knowledge of computer hardware, software, and networking.
• Familiarity with operating systems such as Windows, MacOS, etc.
• Good communication skills 
• Ability to learn quickly and adapt to new technologies.
• Previous internship or work experience in IT is a plus.