It Infrastructure Engineer Sr Stf - Cloud And Automation

Are you a seasoned IT professional experienced with cloud technologies, automation and ITSM processes?
QTC, a Leidos company, seeks an IT Infrastructure Engineer, Sr Stf - Cloud and Automation with a "think outside of the box" mindset to bring innovation with automation for on premise and cloud workloads and infrastructure as a whole.
This remote opportunity is available for candidates based in Eastern Time Zone.
Who is QTC?
QTC is the nation's largest provider of disability and occupational health examination services. We are PASSIONATE about our country's veterans, UNITED as a team and INSPIRED to make a difference.
The IT Infrastructure Engineer Sr Stf will be responsible for designing, creating, maintaining, and supporting existing and future IT infrastructure in the areas of systems, cloud, scripting, automation, and IT Service Management (ITSM) for QTC. You will also function as the primary technical liaison between Infrastructure and other IT teams, vendors and partners, as well as the business to design infrastructure solutions.
This role will be a combination of technical hands-on and soft skills such as building technical project plans, design, and transition of service to operational steady state. The role will be considered a driver of technology and forward thinking.
In this role, you will:

• Implement advance IT infrastructure technology as required.
• Lead technical implementations in the area of automated infrastructure provisioning and configuration, both on premise and in the cloud.
• Be part of a team responsible for delivering innovative technologies and infrastructure improvements through automation, Infrastructure as Code (IaC) and DevOps methodologies.
• Work closely with team to understand business requirements and translate them to technical specifications; develop project plans, procure resources, monitor progress, and provide regular status reports to IT management.
• Collaborate with cross-functional teams to design, develop, and deploy on-prem and cloud-based applications and services.
• Act as a technical liaison between QTC IT and parent company, Leidos to ensure technical solutions are documented and compliant with QTC/Leidos security and compliance requirements, as well as policies and procedures.
• Assist in the hiring, evaluating, coaching/mentoring of other engineers, all of which will be will be done in conjunction with leadership as necessary.
• Stay up to date with industry trends and best practices related to cloud operations and Automation and continuously strive to improve and enhance the service offering.
• Develop new and maintain existing documentation for technology designs, as well as on-going operational and administrative procedures
• Help spearhead development through scripting, workflow design and repeatable automation using standard tools.
• Work closely with the ITSM team to understand how to automate repeated tasks and drive integrations between QTC ticketing system and various tools to automatically resolve them.
• Focus on service orientation "as a service" for our products on how design, deploy and support.

You'll bring the following skills/competencies:

• Hands-on knowledge of cloud operations in one or more cloud environment with advanced skills in at least one cloud platform (Azure preferred or AWS).
• Have scripting skills in at least one language, i.e., Python, Node.js, Ruby, PowerShell, Bash, etc.
• Will be an automation advocate - you truly believe in removing operation load with software. Ability to automate manual processes and write code to expedite detection and mitigation of issues in the environment.
• Background in system administration and operations, including Windows and Linux operating systems and networking fundamentals
• Have experience using ITIL processes, ideally managed using ServiceNow.
• Ability to work effectively in a team environment
• Ability to utilize discretion and independent judgment to switch between priorities quickly without affecting quality or performance
• Excellent written and verbal communication skills
• Ability to work with minimal supervision
• Think outside the box mindset
• Willing to ask the hard questions and learn new skills/processes
• Have an engineering mindset while designing, rolling out new service/product and providing T3 support
• Solid organization and planning skills, with strong attention to detail
• Must possess the ability and flexibility to work extra hours and weekends if required
• Might be required to support 24x7 operations and be part of an on call rotation
• Ability and desire to take ownership of work assignments and drive tasks to completion
• Any hands on experience with the Azure/AWS CLI and SDKs/API tools or coding experience highly desired.
• Knowledge of virtualization technologies, hypervisors, VMware and related technologies preferred
• Understanding of agile project methodologies using tools such as Jira, Azure DevOps or similar

Position Requirements:

• Bachelor's degree in a related field w/ 13 years of experience designing and implementing technology solutions or Master's Degree w/ 11 years of related experience. Additional years of experience may be considered in lieu of degree.
• Minimum of 14 years of industry relevant experience.
• 5 to 8 years of experience designing and supporting cloud technologies in Azure and/or AWS environments.
• 3 to 5 years of experience with scripting, automation tools, DevOps or other automation technologies
• 1 to 3 years of experience in a leadership (team lead) or a management role
• Cloud or relevant technical certifications, AWS Architect or Azure Administrator or Architect
• Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

Pay and Benefits:
Salary range $140,000 - $190,000
The QTC Management pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to): geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, performance-related bonuses, health and wellness programs, student loan repayment and tuition reimbursement, paid leave and retirement. More details are available here.
This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.
QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)