§Conduct Requirement Analysis
- Environmental scan, competitor analysis, previous work review § Design Ideation, Visualization
- Generate sketches and diagrams to present the core concept of interaction/interface for the CX scenarios § Interactive Prototype
- Create the prototype for Screen, VR, physical devices and add interaction for testing § User testing
- Prepare user-testing materials (script, survey), recruit participants, collect data, analysis data, draw user insights for UX design/writing recommendation §Documentation
- Design Recommendation/ guideline
Type or Copy/Paste Requirements here
From: Hyundai America Technical Center, Inc. (HATCI)