It Business Analyst - Hcm

The Business Analyst serves as an innovative and collaborative business partner with the Human Resources team for the functional implementation and support of Ceridian Dayforce HCM applications.
Expectations for this role include but are not limited to documenting business and functional requirements, process flows, as well as participating in all phases of testing (unit, integrations, user acceptance).  This individual will apply creative thinking, communication, analytical, and problem-solving skills working closely with business users and technical teams to aid with the delivery of solutions that will enhance user efficiencies, user experience and productivity.
 

JOB EXPECTATIONS/DUTIES

Technology Enhancements/Upgrades & Deployment

• Assists in the review, testing, and implementation of system upgrades, patches, and/or enhancements. 
• Collaborate with business stakeholders, functional SMEs, and technical teams to coordinate upgrades, patches, and/or enhancements.
• Participate and facilitate consultation with subject matter experts from the business and other sources to define business requirements.  Create and/or maintain business requirements documents (BRD).
• May provide overall project management for a given HR initiative. 
• Ability to create test scripts and perform testing functions including troubleshooting, root cause analysis and identifying resolutions for all phases of testing.
• Ability to review and analyze documentation to determine impacts to current system applications.
• Review and analyze the effectiveness and efficiency of current functionality within Ceridian Dayforce and provide recommendations.
• Provide end user training and support at all levels for Ceridian Dayforce modules.
• Identify and analyze new product functionality, trends, and opportunities for their potential to disrupt existing capabilities, digital and transformation strategies.
• Develops vendor system relationships acting as a liaison between the vendor and the HR team to help drive upgrades.

Process Improvement

• Collaborates with HR business partners and actively consults functional users to analyze current processes and user goals identifying gaps to drive business process improvement and day-to-day support of the business needs.
• Identify opportunities for automation, application operations efficiency, and security.

Production Support

• Ensure HR technology issues are resolved in a timely manner.
• Diagnose and troubleshoot production issues with a focus on identifying root cause and creative problem-solving.  Coordinate and facilitate consultation with subject matter experts from the business as required.
• Collaborate with technical teams, as required, to triage issues with integrations and automations identifying root cause and solutions. 
• Coordinate system changes across multiple cross-functional teams as necessary to apply fixes.
• Writes, maintains, and supports a variety of reports or queries utilizing appropriate reporting tools.
• Ability to create, update, and maintain documentation and requirements.
• Ensures data integrity in all HR Systems, lead audits periodically. 
• Maintains HCM security roles and configuration.

QUALIFICATIONS/REQUIREMENTS

• Bachelor's degree in a Technology or HR related field or an equivalent combination of education, experience, and training.
• Successful delivery of several business technology platforms.
• Experience in Human Resources, Talent Management, Performance Management, Learning Management, Recruiting.
• 5+ years of HRIS business analysis experience implementing software systems.
• Business requirements documentation
• System configuration
• Testing and creation of test scripts/scenarios
• Security roles
• Integrations, imports, and reporting
• HCM forms and workflows
• Working across multiple IT teams (integrations, reporting, etc.)
• SQL Server, SSRS, SSIS scripting
• Highly proficient with Microsoft Office Suite, including strong skills with Excel.
• Strong organizational skills, able to manage several initiatives at once.
• Comprehensive understanding of HCM modules for Recruiting, Compensation, Performance and Benefits, Learning, Onboarding Administration.
• Must be resourceful and have creative problem-solving skills.
• Strong Analytical skills required.
• Strong Communication skills required.
• Must be flexible & adaptable.
• Teamwork/Collaboration.
• Must be detail oriented and able to focus on tasks.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
 

While performing the duties of this job, the employee is regularly required to sit, stand, walk, and may occasionally lift and/or move up to 20 pounds.