iServ Multi Unit Director
iServ LLC, is a multi-brand, growth-focused business, employer, and community partner of choice by honoring God and people. As an established and growing restaurant group, we are looking to add talented and dedicated restaurant team members. We truly have a passion for taking care of our people and believe in investing in our teams and giving them the tools to run a successful business. iServ is a franchisee of Sonny?s BBQ and Jeremiah?s Italian Ice, and operators of Giovanni's Italian Restaurant & Pizzaria, Symmetry Coffee Co., and TechServ. Our mission is to faithfully serve each other, guests, stakeholders, and communities with everything entrusted to us.
Reporting to the Director of Operations, iServ LLC seeks a Multi-Unit Director to direct operational activities of the stores in his/her market with the objective of maximizing growth and profitability.
Perks & Benefits at iServ include:
Competitive Pay ~ Flexible Schedule ~ Closed Easter, July 4th, Thanksgiving & Christmas ~ Meal Discounts ~ Health Benefits ~ PTO Eligibility ~ 401k W/Match ~ Learning & Development Opportunities ~ Cross Brand Growth Opportunities ~ Community Service Opportunities ~ Multiple Levels of Care (EAP, Team Chaplains, iServ Cares) ~ Annual Fishing Trip
Responsibilities include, but are not limited to:
- Ensuring our vision, mission, and values are communicated, understood, and practiced with all Team Members in his/her market.
- Promoting a culture that inspires improvement; continually developing and mentoring Team Members under his/her direction and is directly responsible for their success.
- Communicating with the Director of Operations regarding company objectives; communicating those objectives to managers with his/her area to ensure effective operations.
- Ensuring execution of operations programs and objectives through the store management teams; developing action plans with store managers to meet operational objectives.
- Ensuring each store maintains a positive public image, functioning within legal and ethical boundaries and providing a positive contribution to the community.
- Performing other duties as necessary.
Required Qualifications:
- A valid driver?s license and a good driving record.
- Ability to attend and successfully complete any training or certification programs required by the company, federally, or by the state as it relates to this position.
- Ability to maintain a flexible schedule.
- Ability to maintain composure, make decisions and resolve problems quickly and effectively.
- Must be strong leader, teacher, mentor, and communicator.
- Skilled in reading, writing, analyzing, and interpreting general business documents, contracts, technical procedures, procedure manuals, or governmental regulations.
- Strong computer skills, including experience with Microsoft Office programs.
Desired Qualifications:
- 5+ years General Manager experience in the restaurant industry or equivalent experience
- Experience with iServ policies and procedures.
- Must be detail oriented, goal oriented, energetic, and a self-starter who is organized and can multi-task.
- Outgoing personality and a positive attitude.