Investigative Support Specialist 1 (Sca)

About Peraton
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Responsibilities
Peraton is seeking to fill several roles for a full-time Investigation Support Specialist for our Risk Decision Group . This position is 100% remote.
What you'll do:
The Investigative Support Specialistwill be responsible for the following but not limited to:

• This position requests and processes confidential information and may correspond in a variety of ways including telephone, email, and mail to obtain information required for items assigned to them.
• This position will work on assigned special projects and reports as needed.
• Maintains and updates multiple database systems with accuracy and efficiency.
• Work is routine and repetitive and follows various standardized operating procedures. Assign, re-assign, cancel, and change work assignments in the computer database.
• Conduct telephone inquiries regarding financial, legal, education and employment records and translate them into a written report.
• Provide outstanding customer service to representatives from various creditors, institutions, agencies, as well as Peraton field investigators throughout the US.
• Communicate with field investigators regarding the process of obtaining the correct releases needed for retrieval of required financial, legal, educational and employment information.
• The chosen candidate for this position must be able to successfully obtain and maintain a government security clearance. This clearance requires U.S. citizenship and will include an investigation of 10+ years of history including such items as financial, education, employment, medical, residence and personal records.
• This position is 100% remote.

Qualifications
Required qualifications:

• High School Diploma
• Ability to obtain security clearance
• 1 year of customer service experience
• 1 year of clerical experience
• Must be currently cleared on DCSA and/or DHS contracts.

Desired qualifications:

• Currently hold a Security Clearance
• Ability to interact with a variety of individuals and personalities professionally and effectively
• Ability to work in a fast-paced changing environment with limited supervision
• Excellent organizational and prioritization skills
• Proficient writing and communication skills

Benefits:
At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to professional development resources, we are there to support you all the way
Target Salary Range
SCA / Union / Intern
SCA / Union / Intern Rate or Range
$19.23-$25.96
EEO
An Equal Opportunity Employer including Disability/Veteran.
Our Values
Benefits
At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.

• Paid Time-Off and Holidays
• Retirement
• Life & Disability Insurance
• Career Development
• Tuition Assistance and Student Loan Financing
• Paid Parental Leave
• Additional Benefits
• Medical, Dental, & Vision Care