International Development Program Analyst

Everyone deserves the opportunity to build a better future. This simple idea has been at the heart of TechnoServe’s work around the world for over 50 years. TechnoServe is a pioneer in leveraging the power of business and markets to create sustainable pathways out of poverty.

The low-income communities in which we work are full of enterprising people. Their small-scale farms and businesses are the keys to economic development. But they face many challenges: low literacy, lack of access to jobs and markets, unpredictable political dynamics and, increasingly, the effects of climate change. For many women and young people, the challenges are even more daunting. Working with TechnoServe staff, people around the world are lifting themselves out of poverty. The results are amazing...when incomes increase and living conditions for families get better, they are able to access health care and education previously out of reach. Communities and even whole countries are better off.

The Coffee Practice

TechnoServe has assisted over 800,000 smallholder coffee households to improve their incomes by increasing the quality of the coffee they produce, boosting their coffee production, and linking them to premium markets. TechnoServe develops inclusive, regenerative business solutions that can create living incomes for millions of farmers and allow businesses to prosper while becoming more environmentally sustainable and resilient.

Position Description

The Program Analyst is part of a four-person backstopping team based in TechnoServe’s headquarters. The team works closely with field-based program managers who implement a portfolio of coffee projects in Africa. The Analyst role is focused on operational excellence, effective knowledge capture, and compliance. We are looking for a dynamic and adaptable problem-solver to complete our team.

Primary Functions & Responsibilities:

Program Operations (60%)

• Lead the coordination, technical writing, and submission of high-quality donor reports; support the development of workplans, decks, and other donor-facing materials, where required.
• Support field-based program managers to develop and manage annual budgets and complete monthly financial reviews.
• Support procurement of goods and services in accordance with TechnoServe policy.
• Support donor and subaward management with an emphasis on contractual compliance.

Knowledge Capture and Management (20%)

• Manage infrastructure of Coffee Practice shared drives.
• Coordinate the development of knowledge products (e.g., fact sheets, blog posts, lessons learned) for internal and external audiences.
• Support field-based program managers to complete Program Quality Surveys and other internal assessments.

New Business Development (5%)

• Lead the creation of cost proposals for new funding opportunities.
• Develop and maintain boilerplate documents including qualifications and past performance reviews.
• Provide editorial review for proposals.

Coffee Team Administration (15%)

• Lead coordination of meetings and events.
• Support recruitment and onboarding for staff, interns, and Fellows (volunteer consultants).
• Respond to information requests from internal and external colleagues.

Basic Qualifications:

• Bachelor’s plus 3 years of relevant experience or Master’s plus 1-year relevant experience in international relations, development, economics, business administration, or other relevant subject. Comparable experience in lieu of degree accepted.
• Strong project management skills including the ability to anticipate demand and manage multiple tasks and projects while meeting tight deadlines.
• Strong budget management and financial analysis skills.
• Proficiency in Microsoft Office and Google Suite.

Preferred Qualifications:

• Experience providing operational support for GAC, EU, USDA, and/or USAID-funded projects.
• Experience in agricultural development, agribusiness/economic growth, climate change adaptation, market systems development, women’s economic empowerment.
• Professional experience within the East Africa or African Great Lakes regions.

Required Languages: Proficiency in English required; French proficiency is a plus.

Knowledge, Skills and Abilities:

• Outstanding written communication skills including prior experience writing and editing donor-facing deliverables.
• Ability to develop well-written, cohesive analyses and reports for different audiences.
• Entrepreneurial mindset and passion for identifying gaps and proposing solutions for continuous improvement.
• Detail-oriented with strong organizational skills.
• Proven team player with strong interpersonal and cross-cultural skills.
• High standards of personal integrity and ability to adapt to a changing environment.

Note: All applicants must have indefinite work eligibility in the U.S. at the time of application.

We encourage all qualified individuals who share TechnoServe's vision of improving the lives of others through proven business solutions to apply.

With our commitment to diversity, we are proud to be an equal opportunity employer and affirmative action employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability and all other protected classes.

We are also proud of our commitment to protecting staff, partners, and beneficiaries from abuse and exploitation and thoroughly vet all final candidates through rigorous background and reference checks.

If you have a disability that affects your ability to use our online system to apply for a position at TechnoServe please contact the Human Resources at recruitment@tns.org or call +1 202 785 4515.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)