Job Description
Summary:
The Project Coordinator is an entry-level position with 0 to 3 years of experience that will either support a Customer Account Manager on large accounts and/or have account responsibility for small accounts or individual projects. Design and project management skills are required for this customer service-oriented position.
Primary Duties and Responsibilities:
- Design Responsibilities:
- Completing discreet work orders from order receipt through installation
- Completing small projects from programming through specification and installation
- Adhering to applicable codes and regulations
- Using inventories and/or redeployed products with oversight responsibility for customer's asset-managed product
- Identifying opportunities for ergonomic assessments
- Verifying and maintaining the building and interior space plans as well as standards as appropriate
- Project Management Responsibilities:
- Supporting the Customer Account Manager as requested
- Managing budgets, schedules, and Storr manpower to meet customer-established expectations
- Coordination with external and/or customer subcontractors and trucking companies
- Documentation of all projects
- Participation in the development of cost estimates, critical path models/timelines, and manpower needs for projects
- Management of redeployed products and dispositioning of product
- Customer Satisfaction Responsibilities:
- Sundown Rule: respond to all inquiries, both internal and external the same business day. Compliance will be measured by exception.
- Zero sells: at or below .3% of revenue for assigned accounts, projects, and work.
- Satisfactory Customer Scorecards and Storr customer surveys: cumulative customer score at or above customer-stated expectations. No Storr customer survey with a cumulative score below 7.
Education and/or Experience:
- Four-year Interior Design degree from a FIDER-accredited university and a minimum of 1 year of related office furniture experience is preferred. A minimum of 3 years of experience with AutoCAD is preferred.
Our Benefits
- Medical, Dental & Vision
- 401K with match potential
- Maternity and Paternity leave
- 2 weeks of PTO
- Work / Life Balance
- Flexible Work Schedule
- Casual Dress
Do What's Right, Do Your Best, Treat Others As You Would Like to be Treated.
Job Posted by ApplicantPro