Intara: Systems Administrator (Full-time Remote)

Intara Talent Solutions

Intara Talent Solutions - Intara Talent Solutions, an IntegrityM Brand

Intara Talent Solutions is an Equal Opportunity Employer and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Description

We are now seeking a Systems Administrator to join our team.

Responsibilities

· Provide IT support to project staff related to software and hardware issued

· Reports to IT Supervisor.

· Implements, monitors, and provides technical support of customer laboratory IT environments, typically integrated with instrumentation

· Implements customer specified benchtop computing design and processes

· Administers and assures connectivity of customer’s Windows based platform

· Conduct and maintain inventories of client systems

· Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers

· Manage On-boarding, retirement, and relocation of equipment

· Implements Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc.

· Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner

· Ensures adherence to client’s corporate policies through periodic reporting and compliance programs

· Acts as the technical support contact for instrument vendor

· Repairing and troubleshooting instrument related computers and escalating issues to the client infrastructure teams

· Provides technical support for new system validations and change management efforts

· Create and maintain a physical inventory of equipment, PCs and PC accessories (keyboard, monitors, tokens, etc.), software, and any other information specified by the client

· Acts as client Liaison for software/hardware related inquiries

· Participate in client team meetings

· Potential on-call support with stipend/shift differential for after-hours work

· Ability to communicate technical information to non-technical users.

· Install, configure, and maintain servers, operation systems, and other crucial infrastructure components.

· Perform routine monitoring to verify the integrity, availability, and reliability of our hardware, servers, and any key processes.

· Plan and execute system upgrades and patches. Ensures systems are current with latest security patches.

Requirements

Qualifications

· Bachelor's degree with 4 years of work experience or Associate's degree with 6 years of experience or High School diploma with 8 years of experience.

· 4 years of industry experience including (but not limited to); Windows technologies including Microsoft Office, networking, remote computing and backup systems.

· Certifications for Windows Server, CompTIA Server+, or other comparable certifications are ideal.

· Strong knowledge of Windows environments (or Linux comparable).

· Knowledge and experience with VMware, Hyper-V, or comparable virtual machine, and/or TCP/IP, DNS, DHCP or comparable network protocols would be ideal.

· Excellent customer service skills complimented by an ability to listen to and interpret client requests.

· Ability to troubleshoot complex technology issues.

· Strong verbal and written communication skills.

· Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.