Intake Specialist

Responsibilities:
· Schedule meetings/ consultations and operate a multi-line telephone system to receive incoming calls.

· Collect and organize case documents for attorney review and case preparation.

· Interview prospective clients by phone and email to become familiar with their cases.

· Evaluating prospective clients’ claims to determine whether they’re in line with the areas of practice and experience of the firm.

· Onboarding new clients by completing the necessary paperwork and compiling initial case files.

· Draft and proofread client correspondence and legal documents, such as fee agreements.

· Manage, organize, and maintain paper and electronic filing systems.

· Provide general administrative assistance, such as maintaining the attorney's calendar, scheduling legal jail visits, and mailing documents.

· Open and close the office, including opening and closing procedures.

· Performing administrative support tasks as assigned.

Requirements:
· Bilingual (English and Spanish) is required.

· Basic knowledge of clerical practices, general office procedures, filing, record keeping, and telephone techniques is preferred.

· Professional etiquette and excellent customer service are required.

· Must be able to write correspondence in a professional manner.

· Ability to maintain confidential and sensitive information.

· Prioritize work to meet multiple deadlines and conflicting demands while maintaining schedules.

This position requires a high level of accuracy, organization, and attention to detail. The successful candidate will have excellent administrative and clerical skills, as well as the ability to work independently and prioritize tasks effectively. Strong communication skills, both written and verbal, are essential for this role.

If you are looking for a challenging administrative role in a fast-paced environment, this position may be a great fit for you. Apply now to join our team as an Intake Specialist!

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Travel requirement:

• No travel

Experience:

• Microsoft Office: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: In person