Intake Coordinator & Front Desk/Administrative Assistant

We have two wonderful opportunities available. Our established Psychiatric medical practice is looking for an Intake Coordinator in our Collegeville office. Hours are Monday through Friday 8:30AM - 5:00PM and a Front Desk/Administrative Assistant to work in our Phoenixville office. Hours are Monday through Thursday 9:30AM - 8:00PM. With our Front Desk position every weekend is a long weekend!
Intake Coordinator responsibilities include:

• Function as initial point of contact for all new clients. Conduct telephone screening, collect all demographic and insurance information, and schedule with appropriate clinician.
• Verify insurance(s) and mental health coverage for all new clients and current clients with upcoming appointments. Update copays/deductible amounts in upcoming appointments.
• Receive and obtain authorizations.
• Process Intake email for client forms, questions and messages.

Front Desk/Administrative assistant responsibilities include:

• Greet and interact with clients appropriately, demonstrating a welcoming attitude, through phone or direct contact.
• Answer phones and route messages promptly and appropriately.
• Schedule, reschedule, and cancel appointments using electronic medical records system.
• Reconcile cash and credit card copayments daily.
• Maintain confidentiality and follow HIPAA requirements.
• Interact with co-workers in a helpful manner and foster high morale.

$15 to $17 per hour depending on experience.
Requirements

• Ability to handle confidential and sensitive information.
• Ability to communicate effectively on the telephone
• Ability to handle a "call center" environment: work quickly and multi-task.

Proficient in MS Word, Excel, Outlook
Medical office and EMR experience is a big plus.
Benefits
We offer a great benefits package: PTO, paid holidays, medical, dental, vision & 401K.
PPC is an equal-opportunity employer. Applicants will not be discriminated on the basis of race, color, religious creed, disability, ancestry, national origin or sex.
Penn Psychiatric Center is not affiliated with the University of Pennsylvania