Address
Form of workJob Description
Our office is rapidly growing and we are looking to hire the right individual to fit right into our company on our Customer Service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional Customer Service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
A P&C insurance license is required in this role. Life & Health insurance license is desired but not required.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Career Growth Opportunities
Retirement Plan
Hands on Training
Mon-Fri Schedule
Evenings Off
Responsibilities
- Process customer policy change requests.
- Handle all incoming claim calls from customers.
- Greet all customers, entering the office, in a friendly and helpful manner.
- Maintain knowledge of new products.
- Provide exceptional Customer Service.
- Market for prospects and new business
- Assist the Office Manager in day to day activities
Requirements
- P&C License required
- If not currently licensed, this must be obtained within the first 2 months of employment
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Create relationships from a cold start.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Must have ability to multi-task.
- Professional phone etiquette.
