Insurance Processing Specialist

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We are seeking a highly motivated Insurance Processing Specialist to join out Property Insurance team in Owensboro, KY. This Insurance Processing Specialist will be responsible for variety of task related to Insurance Processing, mail processing, and vendor collaboration. An Ideal candidate will have a keen eye for detail, excellent written communications, collaboration and problem solving skills.

Additional Responsibilities:

• Responsible providing a broad variety of administrative, operational and staff support services for an assigned group(s) or manager(s).

• Investigate the root cause of insurance outages, discrepancies and work towards an effective resolution.

• Collaborate with vendors to ensure seamless communication and task execution of resolutions determined.

• Thoroughly review and process incoming mail containing insurance information and or payments.

• Actively engaged in report writing, tracking and compiling; research, exception processing, data entry, record keeping, and/or data maintenance.

• Responsible for ensuring proper application of and compliance with internal and regulatory standards, guidelines, and procedures.

• May perform reviews and evaluations of work quality and productivity standards for assigned product line and/or work area.

• May have responsibility to review reports, loan files and other policies and procedures to promote quality execution of the loan operations functions and the related transactions that impact the financial statements.

• May use PC based software packages for word processing, graphics, spread sheets, databases, etc. Specified job duties may vary by area.

Basic Qualifications

• High school diploma or equivalent

• One to two years of experience in business and general office environment

Preferred Skills/Experience

• Basic understanding of the business and general office skills

• Demonstrated administrative skills and acute attention to detail

• Basic reading, writing and mathematical skills

• Ability to manage multiple tasks/projects and deadlines simultaneously

• Strong written communication skills and attention to detail

• Ability to analyze data and identify trends

• Proficient in using Microsoft office suit and collaboration tools like Microsoft teams

• Demonstrate problem solving and the ability to take initiative

• Ability to identify and resolve exceptions and to interpret data

• Basic personal computer skills and knowledge of other office equipment

The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

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If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00 - $22.00 Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.