Senior Technology & Process Onboarding Specialist - Employee Lifecycle Events

Senior Technology & Process Onboarding Specialist - Employee Lifecycle Events
Work you'll do
The Senior Technology & Process Preboarding Specialist will support the Preboarding Technology & Process team to facilitate a smooth and seamless pre-hire Preboarding process for Experienced Hires (EH) and/or Campus Hires and Interns. The Senior Specialist will cross collaborate with various internal teams, inclusive of our various technology partners for process improvements, troubleshooting and system implementations. The Preboarding team assumes responsibility for all Preboarding activities once the Pre-hire has officially accepted their offer with Deloitte.
Job Responsibilities:

• Act as a dependable point of contact for team members to resolve, in a timely fashion, any delays or obstacles in the Preboarding process
• Utilize system information to support the preboarding process and ensure any pending flags are being resolved in a timely fashion
• Work on special project assignments to develop processes and tools for CTS ELE and overall CTS
• Collaborate with stakeholders to identify opportunities for process and technology improvements to meet current and future needs, and drive efficiencies
• Support issues and escalations with stakeholders, with guidance from ELE Preboarding Manager/Lead as needed
• Ensure maintenance of standard operating procedures and knowledge articles within the Preboarding team
• Collaborate with USI counterparts on all activities to ensure alignment of priorities and ongoing responsibilities and leverage best practices between US and USI Preboarding teams
• Perform other job-related duties as assigned

The successful candidate will possess:

• Strong critical thinking, analysis, and problem-solving skills
• Strong written and oral communication skills
• Experience working independently as well as collaboratively across large teams

The team The Employee Lifecycle Events (ELE) Preboarding team is part of the Talent Services (TS) channel of the Deloitte Talent Organization. TS delivers a breadth of services through an innovative and customer-centric shared services model. As a strategic solutions epicenter, we combine deep expertise, strategic business relationships, modernized capabilities and an investment in our people to deliver innovative, agile, and value driven outcomes. The ELE Pre-boarding team focuses on providing all new hires across the Deloitte US Firms with a smooth, consistent, and efficient onboarding experience.
Professionals in Deloitte's Internal Services work in a wide range of careers-accounting, tax, in-house counsel, brand, design, HR, IT, technology development, and more-but we share a common purpose. We help Deloitte deliver measurable, lasting results for our internal stakeholders and make an impact that matters. Here are a few ways Internal Services fuels Deloitte's ability to achieve its goals.
Qualifications Required:

• Bachelor's Degree and 3+ years of Human Resources experience or related experience
• Ability to work in a highly confidential and sometimes ambiguous environment required
• Ability to multi-task in a fast paced, high volume and deadline driven environment
• Ability to identify issues and escalate accordingly
• High degree of professionalism and integrity and ability to work in a highly confidential environment
• Experience with Microsoft Office Suite
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

• Case Management System Experience (Salesforce or SNOW)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $60000 to $110,500.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
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