Address
Form of work
SalaryOpen Position:
Insights Manager
Salary Range:
$75K-$90K
What is InContext Solutions?
InContext Solutions is the global leader in 3D simulation software & virtual market research methodologies for retail.
We harness the power of 3D to change how merchandising is done and better understand shopper behavior. We’re on a mission to bring traditional merchandising into the digital age so brands and retailers can win faster than ever before.
Who we are?
We are many things. Change makers, software developers, gamers, VR innovators, market researchers, client service fanatics – the list goes on. Together, we thoughtfully collaborate to achieve one common goal—to build the best virtual retail products in the industry and provide the maximum value to each and every client along the way.
About The Position
Client Services is focused on delivering and managing client projects and objectives. We leverage best in class innovative technologies (ShopperMX™) to deliver high quality, scalable digital content and insights. We enable customers, through expert methodology and powerful insights, and best in class tools (ShopperMX™), to make confident and informed business decisions that yield an ongoing ROI. We are made of up three key areas of expertise: Customer Success, Insights, and Project Operations. We utilize deep cross-functional knowledge to cohesively execute customer priorities on time, on budget and at highest quality.
As a Manager in Insights, you will manage client research projects from inception to delivery. You will be responsible for the execution of both standardized and custom research projects creating drafts of deliverables such as surveys and analysis plans as well as providing clients with analysis of results and recommendations. To be a top performer in this role, the Insights Manager will leverage both their passion and research expertise to effectively influence both clients and internal partners using multiple sources of data and powerful shopper insights.
Responsibilities
- Leads development of all aspects of client deliverables with a focus on design of research questionnaires, research analysis, and the creation of data charts and presentations
- Reports insights to clients as well as provides recommendations
- Communicates directly with clients on relevant set-up, execution and data needs; able to respond quickly and professionally to any client correspondence/feedback
- Works closely with the Sales team focusing on delighting customer in delivery (timely, quality, high impact analysis) to help cultivate future project work
- Develops knowledge of clients’ business questions and how our solutions address them.
- Develops subject matter expertise to understand the needs of our CPG and Retail clients as well as industry trends and best practices.
- Collaborates cross-functionally with senior members of all divisions within the organization.
Qualifications and Skills
- 2-5 years of quantitative research experience delivering client-facing project work.
- Strong practical and theoretical knowledge of quantitative research design, including questionnaire development, data analysis and reporting, etc
- Driven and tenacious with the ability to deliver multiple projects against competing deadlines; top notch organizational skills and attention to detail
- Dynamic communication and interpersonal skills, including the ability to effectively collaborate between different disciplines and personality types; possess strong presentation skills and able to command a room
- An insatiable curiosity to proactively seek out novel solutions and learn new skills
- Has a track record of success working with cross functional teams and co-workers at all levels in a fast paced setting
- Working knowledge of CPG, Retail and/or Shopper Insights industries preferred
- An openness to coaching, ongoing feedback, and continual improvement
- An eagerness to contribute to a culture of camaraderie, recognition, and innovation
Salary and Benefits
The annual salary range for this position is $75K-$90K.
Individual pay is determined by work location, job-related skills, and experience.
We offer a Full Benefits Package
Medical, Dental, Vision
401k with Company Match
Generous PTO Plan
Bi-annual Performance Bonuses
Remote Work from Home
Social Responsibility
Our DEI Action Team’s mission is to bring together the collective voices of those who can lead the way toward ongoing action, accountability, communication, education, and ownership when it comes to creating a lasting culture of diversity, equity, and inclusion.
Our Social Impact Team’s mission is to create opportunities for our employees to get involved within their own communities while embodying our core values as advocates for a better future. Our diverse team of innovators want to make a difference in the culture around them- from building cutting-edge virtual retail technology to volunteering at a local food bank.
Equal Opportunity Employer
InContext Solutions is a company with a positive and inclusive work environment. Diverse candidates are encouraged to apply. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
