Product Manager

As Product Manager at ImPACT, your role is to lead the creation and execution of our product development roadmap that aligns with ImPACT’s growth goals. Working cross-functionally to garner customer and industry insights, you will translate your knowledge into offerings that align with market needs, both enhancing the product’s modernization and maximizing value. You will play a critical role in expanding ImPACT’s reach and ensuring more athletes and patients worldwide safely recover from mild traumatic brain injuries.

In this role you will get to:

• Develop and communicate the product vision and strategy in alignment with the overall company goals.
• Conduct customer needs analysis, market research and competitor analysis to identify opportunities and threats. Stay informed about market trends, industry best practices, and competitor activities. Use market insights to identify new opportunities and potential areas for product improvement.
• Define the product roadmap and prioritize features based on customer needs and business objectives. Ensure that product designs align with user needs and are consistent with the overall brand and all products/features released have initial KPIs defined to measure success.
• Collect and document detailed product requirments, ensuring a clear understanding of user needs and business objectives.
• Gather and analyze customer feedback (e.g. surveys, interviews, behavior usage data) to identify areas of product enhancement.
• Manage the entire product lifecycle from ideation to end-of-life, including monitoring and anlyzing key performance indicators (KPIs) to measure success of products and make data-driven decisions. Keep stakeholders, including the ImPACT leadership team, up-to-date on progress.

Disclaimer:
The above statements describe the general nature and level of the work performed by people assigned to this work. This list does not cover all possible duties, tasks, or responsibilities. Riverside Insights may amend or change responsibilities to meet the needs of the business and organization as necessary.

Requirements

• Experience: 4+ years product management experience, with preferably 6+ years in tech startup or high-growth environment

• Strategic Thinking: Ability to formulate and articulate a clear product vision that aligns with the company's strategic goals.
• Roadmap Planning: Experience using tools to manage and visualize the product roadmap, aligning it with stakeholder expectations and business objectives.
• Product Metrics: Proficiency in tracking and analyzing key performance indicators (KPIs), such as user engagement metrics, feature adoption rates, and churn rates.
• Stakeholder Communication: Skill in communicating the product vision and updates to stakeholders, including executives and team members, to ensure alignment and buy-in.
• Qualitative Research Skills: Strong background in qualitative research methods, like in-depth interviews and focus groups, to extract genuine customer sentiments and intents.
• Survey Design & Analysis: Skill in crafting and analyzing surveys that yield actionable insights.
• Cross-Functional Collaborations: Ability to collaborate with cross-functional teams, including engineering, design, marketing, and sales, to drive product development and successful product launches. Work closely with customer support teams and address product-related issues and improve overall customer satisfaction

Physical Requirements for this position:

• Remote
• Up to 10% travel for off-site team meetings
• May require stationary positions (sitting or standing) for extended periods.

Benefits

• Medical, Dental, and Vision plans
• Company paid basic life and AD&D insurance
• Company paid short-term and long-term disability
• Supplemental life insurance options
• Company paid Employee Assistance Program (EAP)
• Retirement plan with discretionary company matching
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Premium subscription to Calm for employee and dependents
• Company paid time off (PTO)
• 13 named holidays, 2 floating holidays, and 4 early-release half days
• Flexible work arrangements
• Work-from-home expense reimbursement
• Tuition Reimbursement Program
• Company orientation and 30/60/90 Day Onboarding

Who is Riverside Insights?

Riverside Insights is a growth-focused business on a mission to elevate one billion lives globally by 2030 through research-based assessments and technology for educational professionals, students, clinical and behavioral health clients, and workforce talent. Our people and culture are the foundation of our success, and we are committed to fostering a positive and inclusive environment where all employees can thrive, feel valued, and be cared for.

Who is ImPACT?

ImPACT Applications is a leading concussion assessment company, dedicated to providing innovative tools and services for the assessment and management of concussions. We are committed to improving the health and safety of individuals at risk of traumatic brain injuries through our state-of-the-art products and educational resources. ImPACT is the market leader in concussion assessment and provides valuable neurocognitive data to thousands of healthcare professionals around the world.

Riverside Insights is an Equal-opportunity Employer:
Riverside Insights provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Our Commitment to Diversity & Inclusion:
At Riverside Insights, every employee has the right to a welcoming and inclusive workplace where their diverse backgrounds, experiences, and perspectives are valued and celebrated.

Thank you for considering joining our growing team and our mission to help elevate potential globally! Please check out www.riversideinsights.com to learn more about our work.