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Form of workWE ARE INSIGHT:
At Insight Hospital and Medical Center- Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team, please apply now!
The Surgical Services Nurse Manager is a registered professional nurse who provides for the administration, direction, planning, implementation, facilitation, and evaluation of patient care provided in the surgical areas/unit. This position ensures the incorporation of current AORN care theory and practice standards in the development and implementation of the philosophy, policy, procedures, objectives, and patient care standards of the areas. As a manager, fiscal responsibility for budget preparation and achievement is a priority. The manager is responsible for overall unit operation including quality, cost, and service excellence. The Surgical Services Nurse Manager supervises human resource utilization and performance.
These duties are to be performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center, and the attributes of Careful Nursing. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers, and guests.
Job Requirements:
- Supervises and provides direction for the patient care management process incorporating the attributes of Careful Nursing for all patients in the area of responsibility.
- Understands and implements a patient care model that reflects the state-of-the-art practice with the development and achievement of short and long-term goals.
- Interprets the patient care model to staff and validates their understanding of the work patterns required to support the model.
- Outcomes of care are identified and quality achieved.
- Fosters an atmosphere of teamwork and interdependence among staff members.
- Develops and achieves project completion within identified timelines.
- Supports staff members in their daily activities by ensuring those processes which impact patient care are functioning appropriately.
- Participates in direct care as needed and functions as a clinical resource to staff.
- Works directly with other managers in the hospital to ensure a smooth flow of patient care, which puts the "Patient First".
- Strengthens relationships with other departments actively pursuing solutions to interdepartmental problems.
- Works proactively to adjust staffing levels to meet patient volume, requesting adjustments to budget allocations when appropriate
- Identifies plans and implements continuing education and professional development for personnel.
- Ensures that staff members receive the training and education necessary to provide safe and effective care to patients in their area of responsibility.
- Manages the human resources necessary for the efficient and effective provision of services in their area of responsibility.
- Selects, evaluates, disciplines, and terminates personnel with consistency and within time frames.
- Holds staff accountable for their actions.
- Utilizes leadership techniques with staff to ensure staff participation in department and hospital activities.
- Meets regularly with staff to provide information and receive feedback and develop an effective communication style.
- Develops and provides for adequate orientation of new staff members.
- Provides ongoing schedules for staff following Insight policies and staff requests.
- Counsels staff regarding performance and growth opportunities.
- Evaluates staff in a consistent, timely, and fair manner, making recommendations related to improvement, promotion, and continued employment.
- Maintains an atmosphere of "zero tolerance" for non-Insight behaviors.
- Assumes responsibility and accountability for all activities involved in the financial management of the area of responsibility.
- Completes payroll review and authorization promptly.
- Monitors staffing levels and agency usage daily, matching staffing levels to current patient volume.
- Completes monthly budget variance analysis reports promptly.
- Responds to electronic variance notices on time.
- Works with unit staff to ensure efficient and cost-effective use of supplies.
- Assumes responsibility and accountability for yearly budget preparation based on projected volumes, strategic goals, and budget guidelines.
- Proposes cost-saving solutions.
- Utilizes the OptiLink system.
- Assumes responsibility and accountability for performance improvement activities within the area of responsibility.
- Ensures compliance with all regulatory requirements within the area of responsibility.
- Develops performance improvement monitors within the area of responsibility and Patient Care Services.
- Educates staff members regarding the performance improvement process and involves them in the completion of the process.
- Provides data reports, measurable results, and action plans for further improvement regularly to the supervisor.
- Interprets, develops, and communicates essential information about their area of responsibility.
- Make rounds daily in the patient care area to maintain awareness of discharges, admission, complaints, and potential problems.
- Proactively communicates issues to the Risk Manager, Infection Control Practitioner, and director.
- Facilitates the discharge process by communicating with residents, attending physicians, and other departments as needed.
- Establishes, implements and evaluates a unit plan consistent with the overall goals and strategic plan of Patient Care Services and Insight Hospital.
- Develops yearly goals during the strategic planning process.
- Provides quarterly updates with measurable results as directed.
- Communicates plans to staff members and encourages their involvement in working to meet the goals.
- Serves as the liaison between their area of responsibility and all other hospital departments.
- Serves on hospital committees as directed.
- Provides updates to the Patient Care Services.
- Takes information from Patient Care Services back to the committee for consideration.
- Ensures that care is provided for all patients utilizing the attributes of Careful Nursing.
Additional Duties & Expectations:
- Trustworthy collaboration
- Health Education
- Perfect skill in fostering safety and comfort
- Creation of a restorative environment
- Power derived from service
- Participatory – authoritative management
- Carries out other duties related to patient care and unit operations as assigned.
Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs.
Insight is an equal opportunity employer and values workplace diversity!
